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Retail
48 posts
GDPR: Is Gated Content the Solution?
Brands want to know how to collect personal data from European data subjects under the restrictions imposed by…
It’s the Experience, Stupid: Missing the Point of Retail Tech
Many honest commentators are trying to explain the role of retail tech — yes, like sales tech, that’s…
Ralph Lauren’s Store Closure Might be an Omnichannel Blessing
Image source: Thinkstock.com Ralph Lauren announced this week that it will no longer develop its new eCommerce platform…
Q&A with Oracle’s Katrina Gosek
E-commerce is evolving—for both B2B and B2C companies. From voice shopping to the internet of things, marketers in…
Two-Day Shipping Won’t Close the Gap Between Walmart and Amazon
Walmart today announced a new free two-day shipping model that doesn’t require a membership. Shoppers need only spend…
Why Wal-Mart Needs Jet.com to Take On Amazon
Wal-Mart’s $3B purchase of Jet.com seems like a pretty good deal for a fledgling startup that prompted premature…
An Historic Week for E-Commerce?
This past week could end up as a footnote in e-commerce history. Last Wednesday Amazon had the temerity…
Why Are Some Companies so Good at Bad Experiences?
Perhaps top business executives have personal concierges, so they’ve forgotten what it’s like to be a customer. Or,…
Amazon Unveils Prime Day to Compete With Black Friday
With its 20th anniversary looming, Amazon announced a new pseudo-holiday for its Prime members in Prime Day—a day…
Web Wizards, What Awaits You? Untold Riches or Jail?
Digital makes everything bigger. It can amplify an old college social introduction tradition into a world-changing social network,…
