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Amex, Charles Schwab and IBM most trusted for privacy: study

The top three rated companies for privacy trust in 2007 are, in order, American Express, Charles Schwab and IBM.

This was the key finding from the Truste and the Ponemon Institute’s 2007 Most Trusted Companies for Privacy Study, an annual evaluation of how consumers perceive organizations that collect and manage their personal information. The 2007 Most Trusted Companies for Privacy Study ranks companies and federal agencies industry-by-industry as well as providing a list of overall top performing companies.

In 2006 the top three companies were American Express, Amazon, and Procter & Gamble. Previous years’ winners have included E-Loan, Hewlett-Packard, and eBay.

The 2007 Most Trusted Companies for Privacy Study is a Web study that gathers information from survey participants. A statistical analysis of useable responses gathered over a six-week period, which ended in February 2007, is then conducted. Responses related to more than 200 companies were analyzed and ranked. A complete description of the study’s methodology is included with the report.

Traverse City, MI-based Ponemon Institute is dedicated to advancing responsible information and privacy management practices in business and government. San Francisco-based Truste helps consumers and businesses identify trustworthy online organizations through its Web Privacy Seal, Email Privacy Seal and Trusted Download Programs .

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