Talecris Biotherapeutics chose StayinFront CRM to manage all points of customer interaction, the customer relationship management vendor said yesterday.
Talecris, Research Triangle Park, NC, is a biotherapeutic and biotechnology company that discovers, develops and produces critical-care treatments for people with life-threatening disorders in various therapeutic areas.
StayinFront Inc., Fairfield, NJ, provides enterprise-wide CRM applications, decision-support tools, data services, sample inventory management solutions and e-business systems.
Along with using StayinFront Pharma 9.3, designed for the pharmaceutical and life sciences markets, Talecris will deploy StayinFront Pharma Companion on Windows Mobile 5.0 devices and StayinFront Analytics for data analysis and decision support.
StayinFront will provide all implementation services, including data services for the migration and integration of existing data. And Talecris will use StayinFront's ongoing support services including help desk, data center hosting, asset management and project management services.
