1-800-Flowers Sets Quarterly Revenue Record

Record revenue totaling $134.1 million was reported yesterday by 1-800-Flowers.com Inc., Westbury, NY, for its fiscal 2004 third quarter ended March 28.

The performance represented an 8 percent increase from $124.1 million in the prior-year period.

Net income was $1.9 million, up 64.2 percent.

Online revenue rose 15.4 percent to $74.5 million. However, telephone-generated revenue fell 2.7 percent to $50.9 million.

The company attracted 707,000 new customers with about 64 percent coming online. Of the more than 1.6 million customers who placed orders in the period, 56.6 percent were repeat customers.

Office Depot Inc., Delray Beach, FL, also announced quarterly results yesterday.

For its first quarter ended March 27, total sales improved 18 percent to $3.6 billion. Worldwide comparable sales in the 909 stores and 37 delivery centers open more than one year increased 2 percent.

Global e-commerce sales ballooned 27 percent to $762 million. Operating profit was $175.5 million, up 9 percent from the same period in 2003.

International sales increased 94 percent in U.S. dollars, reflecting the addition of the newly acquired Guilbert contract business along with solid sales in most countries except Germany, the Netherlands and Japan. International sales reported in U.S. dollars also benefited from foreign exchange rates by $80.8 million.

“Overall, European Viking catalog sales were solid,” chairman/CEO Bruce Nelson said in a statement.

Total sales in the Business Services Group were flat during the quarter.

Contract sales climbed 3 percent, “with even higher growth rates in the large customer segments, offset by continued softness in our catalog businesses,” the company said. “While our domestic catalog businesses remained soft compared to the prior year, Office Depot brand catalog sales did achieve plan and are on track to reach positive sales growth in the second half of the year.”

Domestic e-commerce sales grew 11 percent.

North American Retail sales increased 5 percent while comparable-store sales in the 859 stores open more than one year increased 3 percent.

Meanwhile, Amazon.com Inc., Seattle, said net sales reached $1.53 billion in the first quarter, a jump of 41 percent compared with the first quarter of 2003. Net sales grew 33 percent and net income totaled $111 million compared with a net loss of $10 million last year.

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