Latest News

USPS Offers Discount on Samples

USPS Offers Discount on Samples

The Postal Service offers 5% off trial-sized samples in an attempt to get more CPG companies to try sampling.

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Marketing News Bytes: May 23, 2013

Marketing News Bytes: May 23, 2013

Updates on companies, products, and people

BNP Paribas Aces Twitter Campaign

BNP Paribas Aces Twitter Campaign

BNP serves up a campaign that intertwines the online and physical courts

IBM Scoops Dannon for Big Data

IBM Scoops Dannon for Big Data

Yogurt purveyor Dannon is using IBM's cloud-based predictive analytics to enhance its forecasting abilities.

Direct Line Blog

There's Nothing Prudent About Good Content Marketing

There's Nothing Prudent About Good Content Marketing

Prudential Financial marketers climb down from the rock to make people understand why they don't plan for retirement instead of why they should.

Marketing Is Hard :(

Marketing Is Hard :(

But let's turn that frown upside down. Yes, marketing is hard, but there's also more opportunity for customer engagement now than ever, right?

Spotlight On: Social Media

For Club Monaco, Social is Always in Season

For Club Monaco, Social is Always in Season

Social engagement is all the rage, whether spring, summer, fall, or winter

Real-Time Data That Sparkles

Real-Time Data That Sparkles

Natural candle company Diamond Candles uses real-time social and sales data to pump up its fan base and bring in revenue.

Opinions

Silo-ization vs. The People Side of Marketing

Silo-ization vs. The People Side of Marketing

Silo-ization is a silent killer. It destroys the most effective factor in marketing: people.

Ready for an Omnichannel World? Your Customers Are.

Ready for an Omnichannel World? Your Customers Are.

More than just marketing in the channels customers use, marketers should provide purchase ability, as well.

Banking on Customer Experience Management

Banking on Customer Experience Management

Leveraging next generation online CEM to drive business results.

The New Bottom Line: Customer Success

The New Bottom Line: Customer Success

Marketers aiming to increase retention must embrace a customer-success philosophy.

The Blending of Marketing and Service

The Blending of Marketing and Service

Why social customer service must be a part of a company's marketing strategy.

Analysis

Turning Loyal Customers Into Brand Evangelists

Turning Loyal Customers Into Brand Evangelists

Customer loyalty and brand evangelism is all about engagement, whether you're a regional brand or a national corporation.

USPS: The Next Amtrak?

USPS: The Next Amtrak?

Concerning the future of the USPS, one thing is abundantly clear: It is going to change, sooner rather than later, and in significant fashion.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

List Buying Versus List Building

List Buying Versus List Building

Building a list takes time and resources, but some experts say that buying the wrong list can cost businesses their reputation.

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R2C Group

R2C creates, produces, distributes and measures messages that inspire and compel consumers to do something with a brand to drive commercial advantage. The full-service advertising agency specializes in creative, production, media, analytics and performance.

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.