1 min Customer Experience Michelle Obama endorses online shopping “You can get some good stuff online,” Obama reportedly told host Jay Leno. Abby MillerOctober 31, 2008 Read More
1 min Customer Experience Vertical BTB search on the fast path The number of business-to-business vertical search engines on the Internet increased by at least 26 percent in just… Abby MillerDecember 13, 2006 Read More
2 min Customer Experience Too much targeting Is there such a thing as direct marketing that’s too targeted to a customer’s needs? Researchers at University… Erin DostalJuly 25, 2012 Read More