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Verint Acquires Social Software Company

Business intelligence provider Verint today announced its acquisition of Telligent, a move designed to energize the communities segment of its operation. The company will become part of Verint’s customer engagement optimization business.

Telligent markets a set of social software applications for communities for creating forums, blogs, and social tools such as likes, ratings, and comments. The company has been cited by both the Forrester Wave and Gartner Magic Quadrant ratings as a strong performer in social software.

“This acquisition extends our offering and introduces a host of advanced capabilities to help our customers address digital transformation, social selling, and customer self-service head on,” said Elan Moriah, president of VerintEnterprise Intelligence Solutions, in a press release.

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