Exstream Software Inc. announced yesterday that its Dialogue software was selected by Baltimore Gas and Electric Co. to help create 1.3 million personalized customer communications monthly.
BGE will implement Dialogue to build personalized documents that include targeted customer communications, data-driven charts and graphics and the use of color.
With Dialogue, BGE plans to reduce costs and maintain control regarding the creation of customer documents while being able to outsource production and delivery to its third-party service provider.
