The U.S. Postal Service and the Postal Regulatory Commission are hosting a summit on March 13 called “Meeting Customer Needs in a Changing Regulatory Environment.”
The free summit, which is open to the public, will take place from 9 a.m. to 5 p.m. at the Bolger Center in Potomac, MD. It will discuss how the recently implemented Postal Accountability and Enhancement Act could increase the USPS’s ability to meet customer needs.
Conference organizers said “by focusing on the issues important to customers, the conference will continue the dialogue recently initiated by the Postal Regulatory Commission in its rulemaking process.”
Panels include ” Meeting Customers Needs in the Market Dominant Category”; “Meeting Customer Needs in the Competitive Product Category”; ” Designing Flexible, Customer-Responsive, Pricing and Product Regulation”; and ” Service Standards and Measurement for Market Dominant Products.”
Speakers include Dan G. Blair, chairman, Postal Regulatory Commission; John E. Potter Postmaster General/CEO, USPS; Markus Wilhelm, CEO, Bookspan; Lou Milani, senior director of business affairs and publishing operations for the Consumers Union of U.S. Inc.; Mike Martinez, vice president of logistics for the Home Shopping Network; Bill McComb, director of operations support for Netflix; and Dan Emens, vice president of marketing operations for Chase.
Conference organizers said the panelists will speak for about five minutes each, and then the audience will have an opportunity to ask questions and make comments.
For more information and to register, visit www.usps.com/communications/newsroom/postalpricingsummit.htm.