The U.S. Postal Service exceeded its holiday projections this year, with approximately 524 million packages delivered in December—an 18% increase over 2013. In addition, the USPS set a single-day personal-best by delivering 28 million packages on top of the approximate 463 million pieces of mail delivered on December 22.
The USPS was able to deliver thanks to a few changes it made leading up to the holiday season: First, it enhanced its network and made adjustments to processing and delivery operations, including seven-days-a-week delivery that began in late November; second, some prices were lowered for business and frequent shippers; finally, it improved its tracking and reliability.
“The dedication and resolve of our employees is commendable,” said outgoing Postmaster General Patrick Donahoe. “They adapted and delivered heavier-than-ever volumes of packages. They worked extremely hard, many of them braving harsh weather. I’m honored by the commitment they demonstrated this holiday season.”