Another hosted service for capturing, aggregating and managing community members' opinions and experiences on products or services becomes available today when Prospero, a provider of community content management solutions, launches Prospero Ratings and Reviews.
Prospero also will announce that Taunton Press, a privately-held publishing company in Newtown, CT, is using the new service.
Prospero Ratings and Reviews lets online publishers offer a collaborative environment for community members to easily share customer/reader opinions and experiences about products, news articles, events and services while incorporating this information into editorial content, according to Prospero, Littleton, MA.
The application is part of Prospero's CommunityCM platform, a set of applications designed to expand audiences, create communities and develop community-based content that can be used throughout any site. Ratings and Reviews can be branded to match any Web site interface while providing online publishers a flexible design and control over content approval.
“Prospero showed great flexibility in developing custom applications to assist us in providing our customers with an innovative and engaging online experience,” said Mark Coleman, interactive community manager at Taunton Press. “We are a niche publisher with a very passionate and devoted online community, and the integration process went smoothly because of the unique personalized support Prospero offers.”
