ICT Group signed a multi-year deal to provide outbound teleservices support to global business information and technology provider D&B.
Financial terms of the contract were not disclosed. ICT Group, Newtown, PA, will call millions of businesses in the United States and Canada to collect information to supplement D&B's database.
Information to be gathered includes credit and marketing data. ICT will make the calls from its own facilities and also use D&B's facility in Moncton, New Brunswick, which it acquired as part of the transaction.