Database services firm Fair, Isaac and Co. Inc. on Friday said it has formed an application service provider business unit to deliver customer management strategies through the Internet. The new business unit will provide data management, analytic insight and decision strategy technology in an effort to improve the quality of customer decisions in customer acquisition, cross-selling and fraud risk management.
The company named Patrick Culhane, executive vice president, to head the division, called Decision ASP. He most recently was overseeing operations in financial services worldwide.
As an example of its move toward being a Web-based provider, the company said it was preparing to deliver its Triad adaptive control system from a centrally hosted installation to a major telecommunications provider.