Express and logistics company DHL said yesterday that it won an exclusive five-year contract from the U.S. Department of Homeland Security for the transportation of all of its letters and small packages in the United States and worldwide.
Under the contract, which takes effect immediately, DHL handles same-day, next-day, 2nd-day and ground delivery of parcels for all DHS components including the Secret Service, Coast Guard, Customs and Border Protection, Immigrations and Customs Enforcement, Transportation Security Administration and Border and Transportation Security. Previously, multiple carriers handled the department's shipping needs.
Larry Orluskie of the department's office of public affairs said the value of the contract will be at least $250,000 but could reach $60 million over the five years. Individual DHS component usage of shipping services will have to be evaluated to assess the actual value of this new agreement.
The competitively bid contract was awarded to DHL on a “best value” selection of criteria. Among these criteria were the consideration of performance on previous contracts, evaluating quality of service, cost management, timeliness of performance, management and customer relations/customer satisfaction.