DataDistilleries, an analytical customer relationship management software vendor, yesterday entered the North American market.
Founded in 1995 in Amsterdam, DataDistilleries serves major industries like banking, insurance, telecom and leisure.
The company has several European offices. As a result of the launch, it now has offices in New York and San Francisco.
DataDistilleries enables organizations to make an immediate and personalized offer at the moment of customer contact — all based on an in-depth assessment of the customer's interaction, as well as historical activity.
Based on open standards, the DataDistilleries analytical CRM package, DD Series, integrates predictive behavior modeling and real-time recommendations across all customer channels– networked or wireless — including call centers, Web sites, mobile devices, email, sales force and direct mail.
Ultimately, DD Series lets marketers turn every customer interaction into an opportunity to forge a more profitable one-to-one relationship.
DataDistilleries has alliances with Siebel Systems, BroadVision and Accenture, as well as international customers ABN Amro and International Master Publishers.
Last year, a consortium led by Capital Z invested $24 million to accelerate DataDistilleries' international expansion.