Four days after a national mortgage provider began notifying consumers that a computer tape containing personal information on 2 million residential mortgage customers was lost, the tape was found by the courier shipping it.
The shipment’s routing label and tracking number became detached, DHL said, but “based upon information contained within the original packaging, the shipment has been returned to its point of origin.”
Though no evidence of misuse was discovered, ABN said it extended its offer of free credit monitoring from 90 days to one year through credit bureau TransUnion.
ABN, a subsidiary of LaSalle Bank Corp., said the tape was lost after being picked up from its Chicago data processing center by DHL bound for consumer credit bureau Experian's Allen, TX, facility. Data on the tape included names, account information, payment histories and Social Security numbers.
ABN said it has suspended shipping data on tapes in favor of encrypted electronic transmission.