40Under40 2017: Monica Koedel, Cisco

Monica Koedel, Director, Digital Experience — Global Virtual Sales & Customer Success, Cisco

Monica Koedel is the Director of Digital Experience in Global Virtual Sales & Customer Success, where she plays a leadership role in data-driven digital transformation at Cisco. She joined Cisco in 2007 and has spent nearly her entire career with the company. Monica is focused on delivering digital touch points that drive recurring revenue, cost savings and sales effectiveness for Cisco and its partners.

What has been your proudest career accomplishment to date?

Establishing a digital customer success initiative for Cisco for the first time.

What’s the best piece of advice you can give to future 40 under 40 honorees?

The world is your oyster – go and make what you think is needed in your business. If you see a gap in the business – fill it. Most things are not that complicated; they just require someone who cares to address the need.

What do you hope to accomplish in the next 5 years?

I hope to transform how digital go-to-market is used in the tech industry.

What is one interesting fact about you that few people know?

I’m pretty open so most people I know, know most things about me! But I have triplets + 1, and I love their little socks off!

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