Zappos

Q&A: Thomas Mueller, global director and practice leader of customer experience at Siegel+Gale

Q&A: Thomas Mueller, global director and practice leader of customer experience at Siegel+Gale

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Thomas Mueller, global director and practice leader of customer experience at Siegel+Gale, discusses ways to engender loyalty.

Zappos data breach exposes names, email addresses

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A criminal accessed Zappos consumer account information, the online retailer said in a Jan. 15 blog post.

Q&A: Aaron Goldman, CMO of Kenshoo

Q&A: Aaron Goldman, CMO of Kenshoo

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Kenshoo, an international vendor that provides a search engine marketing platform, named Aaron Goldman its CMO on September 13.

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