Yorkshire Water Taps DOC1

Share this article:
Yorkshire Water selected Group 1 Software's DOC1 customer communications management solution to design, generate and deliver customer bills, Group 1, Lanham, MD, said last week.


Yorkshire Water, part of the Kelda Group, is one of the world's 10 largest providers of water and sewage services. Implementation of DOC1 is part of Yorkshire's ongoing billing re-engineering project, which will replace the old billing system with an adaptable one that provides enhanced customer services.


Yorkshire Water will use DOC1 to create customer-focused bills that are easy to understand and contain personalized marketing messages. DOC1 generates output for high-volume and on-demand printing as well as PDF, HTML and XML for online presentment.


"DOC1 is easy to use, which gives us the flexibility to create and modify the bill design ourselves," said Alan Pilliner, Yorkshire Water project manager. "We will have an industry standard file that is more flexible, meaning that we will no longer be tied to a specific format."


Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Data/Analytics

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Data/Analytics

Big Data's Latest Conquest: Real Estate

Big Data's Latest Conquest: Real Estate

RealtyTrac expands its lead-generation database from 1 million properties to 118 million.

Let the Music Do the Marketing

Let the Music Do the Marketing

Live Nation puts a modern spin on connecting customers and partners.

One Tough Question: Marketing Measurement [Interactive eBook]

One Tough Question: Marketing Measurement [Interactive eBook]

Explore how to get the most from marketing investment in this interactive eBook.