West Teleservices' New Center Part of Operator Teleservices Division

West Teleservices Corp., Omaha, NE, last month said it would open a new, 38,000-square-foot call center in Erie, PA, that will employ about 1,100 people. The center will be part of the company's Operator Teleservices division, which also has operations in several other locations. The company, which operates 32 customer-care centers around the country, secured a five-year lease on the Erie facility and has begun renovating it.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Agency

Q&A: Scott Pinkney, SVP & creative director, BBDO/Proximity, Toronto

Q&A: Scott Pinkney, SVP & creative director, BBDO/Proximity, ...

Scott Pinkney, SVP and creative director at BBDO/Proximity in Toronto, on customer relationship management, fine art, and his favorite font.

The Evolution of Marketing

The Evolution of Marketing

Marketing is changing. Fifteen top agency leaders share how the role of the agency is changing along with it.

Marketing Challenge: When a Counteroffer Is as Risky as a Good-bye

Marketing Challenge: When a Counteroffer Is as Risky ...

Your top creative director is about to leave your agency for a cushy position with his number one client. What would you do? Answers are due to ginger.conlon@dmnews.com by June ...