Verizon Wireless Plans Maryland Call Center

Share this article:
Verizon Wireless will open a 139,000-square-foot, $22 million customer service call center in Hanover, MD, late this year, the company said yesterday.


The company looks to hire 300 customer service reps for the center over the rest of the year. The new facility gives Verizon Wireless enough spare capacity to eventually expand its customer service operation from 500 currently to 1,100.


In addition, the new call center will serve as headquarters for Verizon Wireless' regional customer service division. Verizon Wireless said it was building the facility in response to growing demand, with 1.9 million net new customers in the second quarter of 2005.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.

2014 Essential Guide to Omnichannel Marketing

2014 Essential Guide to Omnichannel Marketing

The 2014 Essential Guide to Omnichannel Marketing—everything you need to know about Omnichannel, all in one spot. Read on for insight.