Verint to Acquire KANA for $514 Million

Share this article:
Verint to Acquire KANA for $514 Million
Verint to Acquire KANA for $514 Million

Verint Systems today announced the signing of a definitive agreement to acquire KANA Software for approximately $514 million in cash.

KANA is a specialist in contact center CRM solutions for case management, email, and social media response that Verint will depend on to round out its customer intelligence and engagement businesses. "Our complementary solutions represent a comprehensive offering to help optimize customer engagement," said Verint CEO Dan Bodner in a statement announcing the deal.

KANA will add some 900 additional clients to what Verint says is a global base of more than 10,000 customers. According to Verint, the enhanced company will allow them greater ability to capture and manage information from cross-functional customer interactions to quickly uncover behavioral patterns and trends, and react to them across multiple channels.

Verint expects to complete the acquisition in its first fiscal 2014 quarter ending April 30.

Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.

2014 Essential Guide to Omnichannel Marketing

2014 Essential Guide to Omnichannel Marketing

The 2014 Essential Guide to Omnichannel Marketing‚ÄĒeverything you need to know about Omnichannel, all in one spot. Read on for insight.