USwitch selects TeaLeaf to improve customer understanding has chosen TeaLeaf Technology Inc., a firm specializing in customer experience management services and its TeaLeaf CX solution to provide a comprehensive understanding of each customer journey on its Web site.

London-based is a free, impartial online and phone based comparison and switching service that helps consumers compare prices on gas, electricity, home telephone, DTV, broadband providers and personal finance products.

San Francisco-based TeaLeaf said its TeaLeaf CX would provide with a thorough understanding of all transactional processes on its Web site so that the company can address issues as they occur. This 360-degree view into its customers' experience will enable to easily resolve issues and maximize customer satisfaction with each switch, TeaLeaf said.

This material may not be published, broadcast, rewritten or redistributed in any form without prior authorization. Your use of this website constitutes acceptance of Haymarket Media's Privacy Policy and Terms & Conditions