USPS Plans Web-Based Address Change Service

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The U.S. Postal Service soon will announce a Web-based change-of-address service targeted to the 41 million Americans who move each year.


The service, which is slated to debut nationwide in June, is an enhancement to the MoversNet section of the USPS' Web site, www.usps.com/moversnet.


The current site allows customers to enter their change-of-address information, then print their completed National Change of Address form to sign and give to their letter carrier, mail to their local post office or drop off at the post office. Mailers also can use the entered information to print address change notification letters and mail them to family, friends and business associates to inform them of their moves.


The new service, called MoversGuide.com, will allow postal customers to "actually submit their change of address electronically if they choose to do so or continue with the print option," said Audrey Conley, a USPS program manager. There is no fee for the service.


The USPS plans to test the system in Maryland and Massachusetts next month and will track the number of visitors to the site. If the test is successful, it will continue with the full rollout in June.


The USPS is partnering with Imagitas, Newton, MA, a public service enterprise company that uses the resources of private enterprise to help federal, state and local governments provide information and services to consumers.


The Web site also will allow customers to order move-related products and services. The agency is hoping national advertisers sign up to post ads on the site, link to their services and market coupons such as those promoting moving products and phone services to new residents.


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