USPS: 80% of Americans Support New Delivery Schedule

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Patrick Donahoe, Postmaster General and CEO of the USPS
Patrick Donahoe, Postmaster General and CEO of the USPS

A survey released today by the U.S. Postal Service (USPS), conducted by independent market research company IPSOS between February 8-11, found that 80% of Americans support the new delivery schedule, which as of August 5 eliminates Saturday mail delivery (package delivery remains unaffected). The survey was conducted among 1,002 U.S. residents at least 18 years of age.

The percentage of respondents that supported the new schedule was consistent across income levels (over and under $50k), age groups (18-34, 35-54, and 55-plus), and communities (urban, suburban, and rural).

These results, says Toni DeLancey, senior manager of public relations at the USPS, reinforces the agency's assertion that the American public supports the new delivery schedule. “Market research conducted over the last several years by the Postal Service and numerous news outlets consistently showed 70% of Americans supported the move to a five day delivery schedule,” DeLancey says. “With our new plan to maintain six-day package delivery, we expected higher support, which is reflected in this new survey.”

The release of the survey comes one day after Postmaster General Patrick Donahoe appeared before the Senate Homeland Security and Governmental Affairs Committee to plead for passage of a reform bill that will allow the agency to take measures to solve its substantial financial problems.

The survey results were also released in the face of heavy Congressional criticism directed at Donahoe, most notably from Senate Majority Leader Harry Reid (D-Nevada), who was irritable that Donahoe made the scheduling decision without Congress's permission and said that the Postmaster General had “damaged his reputation with Congressional leaders.” Reid stated that the unapproved schedule change would “complicate” the passage of postal reform legislation.

The USPS hopes that public support of its schedule will trump Congressional disapproval.

“This survey, combined with other surveys completed by major news outlets, consistently show the American public strongly supports our new delivery schedule of six-day package, five-day mail delivery,” DeLancey says. “With strong support from the American public, we hope Congress will eliminate or prohibit any impediments to our new delivery schedule.”

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