Use WOM like a true direct marketer
Ruth K Sheldon
April 19 2007
It's official. Word of mouth marketing is the current celeb-of-the-month in the world of marketing. Although WOM has been around forever (think cavemen confabs), today's digital marketers are making the most of WOM. First and foremost, marketers know that now they can get the word out at incredible speeds. They're also well aware that consumers' distrust of advertising hype keeps heading north.
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