Letter: USPS Should Perform First, Then Advertise
The postal service should immediately stop squandering millions of dollars on advertising and concentrate on improving the products and services themselves.
We make imprinted tote bags and baby bibs. Good ones, priced right. If our bags and bibs weren't good, or if they weren't delivered on time, no amount of advertising would help. The postal service's executives have apparently not learned this simple truism.
If whatever transformation plan finally emerges from Congress does not include a section prohibiting all advertising and promotional efforts unless performance goals are regularly met, it will be a travesty.
Perform first, then advertise.
Robb Ruyle, President, Powderhorn Industries, Montrose, CO