Letter: Telemarketing Industry Needs to Do Better Job of Regulating Itself

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I found Scott Hovanyetz's article of interest ("Telemarketers Worry National DNC List Debate Is Only Over the Details," June 10). I did telemarketing during my second year of college. While I fully understand the point of your article, the industry should have done a better job of regulating itself.

As a consumer, it's so annoying to receive telemarketing calls [often using predictive dialers]. I've also had the unfortunate situation of having had a telemarketer record me a sale when I said no. It's so messy and annoying to have to find the time to get the matter undone.

I welcome the regulatory control. There has to be a way to do business "ethically" and still provide ample opportunities for employment.

Jennifer M. Lewis, Senior marketing manager. Michaelson Kelbick Partners Inc., New York


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