Ticketmaster Slashes 573 Call Center Jobs
The West Hollywood, CA, firm will continue to operate the 19 other call centers it has worldwide. The Virginia Beach closure was attributed to a centralization process within Ticketmaster, an InterActiveCorp subsidiary along with Hotels.com and Expedia.
Ticketmaster last year sold more than 95 million tickets worth more than $4 billion. About 40 percent of that was from the Internet.