The Work

Awareness Effort Spreads the Word on Chlamydia

Awareness Effort Spreads the Word on Chlamydia

"Friends with benefits" is a phrase that takes on a whole new meaning when it comes to sexually transmitted diseases.

VW's Direct Mail Campaign Is Greater Than the Sum of Its Parts

VW's Direct Mail Campaign Is Greater Than the Sum of Its Parts

The automaker teams with innovative photographer Carl Warner to demonstrate that there's more to the new Volkswagen Golf than meets the eye.

Catalogs Are Part of a Balanced Marketing Diet

Catalogs Are Part of a Balanced Marketing Diet

Print isn't dead, and NewPoint Media proved it with a clever, simple campaign designed to drive awareness of print as an evolving—and thriving—medium.

Case Studies

Columbus Retailers Discover New Mobile Territory

Columbus Retailers Discover New Mobile Territory

More than a third of the opt-ins to a promotion at an Ohio mall made purchases at participating stores after receiving text messages.

A Fresh Email Strategy for Fresh Water

A Fresh Email Strategy for Fresh Water

How charity: water met its $1.7m fundraising goal in a single month with a more mature email strategy.

Talking to the Creatives

Q&A: Terry Young, CEO, Sparks & Honey

Q&A: Terry Young, CEO, Sparks & Honey

Terry Young, CEO of trend-spotting agency sparks & honey, on why brands need to embrace real-time culture or get left in the dust.

Q&A: Joanne Kim, partner & chief idea officer, Marcus Thomas

Q&A: Joanne Kim, partner & chief idea officer, Marcus Thomas

Joanne Kim, partner and chief idea officer at Marcus Thomas in Cleveland, on company culture, office dogs, and the misuse of technology.

Direct by Design Blog

Support Business Goals with Customer Experience Monitoring

Support Business Goals with Customer Experience Monitoring

Customer satisfaction is a key component of a successful business, whether that enterprise is brick-and-mortar or online.

LoMo: Why the Future of SEO is Local Mobile

LoMo: Why the Future of SEO is Local Mobile

The Web is becoming more mobile. Marketers must realize and embrace blended desktop and mobile search and SEO campaigns to remain competitive.

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.