Telus Marketing Lays Off Telemarketers

Share this article:
Telus Marketing, a Canadian teleservices firm, laid off 75 telemarketers this week in its Calgary call center. The company reportedly has a lull in its business caused by a decrease in client contracts. The marketers will be laid off until there is a demand for additional staff.


Initially 100 telecenter agents were laid off, said one source in the company, but 25 were hired back when a new contract came in.


Telus will maintain a staff of 325 agents to service current contracts. According to published reports Telus is facing strong competition from U.S. companies.


Telus officials would not return calls placed to their offices.
Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Agency

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Agency

Mohegan Sun Bets on an Integrated Customer Experience

Mohegan Sun Bets on an Integrated Customer Experience

Casino and entertainment destination Mohegan Sun went all-in and overhauled its website to improve its guest experience online and on-site. The casino's payoff was big.

Former Lenovo Executive to Head Digital Marketing at Interakt

Former Lenovo Executive to Head Digital Marketing at ...

Elijah Degen brings 15 years of experience to his new role at the digital agency.

Analytics Is a CMO's Best Friend

Analytics Is a CMO's Best Friend

CMOs who want to extend their tenure should embrace analytics to improve marketing performance and enable innovation.