TeleSpectrum Reports Profit 3Q
"We continue to make progress on our turnaround plan," said Keith E. Alessi, TeleSpectrum's Chairman, President and Chief Executive Officer. "The increase in third quarter revenues over second quarter revenues is particularly gratifying since the third quarter is not normally a strong outbound telemarketing period."
The increase is due to increased sales, capacity utilization and performance on client programs said the company. The company's call centers operated at approximately 82 percent capacity during the quarter, up from approximately 72 percent in the prior quarter and 60 percent in the first quarter.
"We currently have numerous initiatives underway which are intended to further reduce operating costs and improve efficiencies," Alessi added.