Telephone

Quality Contact Data Equals Quality Leads

Quality Contact Data Equals Quality Leads

One customer data point essential to lead scoring—the phone number—is becoming harder to verify. Three related data points can help.

Avoid turnover with training programs and team-building exercises

Avoid turnover with training programs and team-building exercises

AG Salesworks increased staff by 50% in 2011 and plans to hire a comparable amount of new staff in 2012. In these difficult economic times, we're fortunate to work in an industry that continues to experience steady growth.

Don't discredit the phone's power despite social media

Don't discredit the phone's power despite social media

Several media outlets, including The New York Times, Wired and NBC's Digital Life blog have reported that the telephone call is dying as a form of interpersonal consumer communication. However, from a marketer's standpoint, the phone continues to be a valuable tool for turning prospects into customers and solving customer service-related problems.

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