Teleperformance Buys Majority in CallTech

Share this article:
French teleservices conglomerate SR.Teleperformance said yesterday that its North American subsidiary, Teleperformance USA, bought an 85 percent interest in CallTech Communications.


Financial details of the acquisition were not disclosed. CallTech, Columbus, OH, operates six call centers in the eastern United States totaling 2,400 workstations.


CallTech provides inbound teleservices, with 75 percent of its business dedicated to tech support and the rest to customer service. The company is expected to generate $90 million in revenue in 2004, SR.Teleperformance said.


CallTech has served clients in the broadband, Internet service provider and fast-moving consumer goods industries. Its founders will continue to manage the company and retain 15 percent ownership.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

App of the Week: CardsApp

App of the Week: CardsApp

The app lets users select loyalty cards on their phone or smartwatch to display QR codes at check out time.

Rakuten Marketing Moves to a Unified Platform

Rakuten Marketing Moves to a Unified Platform

Omni experience consolidates all channel offerings into a single platform and dashboard to provide better management of the customer funnel.

Hawk Search Widens its Global Reach

Hawk Search Widens its Global Reach

Hawk Search's solution offers support for more than twice as many languages as other site search providers, according to the company.