Teleperformance Buys Majority in CallTech

Share this article:
French teleservices conglomerate SR.Teleperformance said yesterday that its North American subsidiary, Teleperformance USA, bought an 85 percent interest in CallTech Communications.


Financial details of the acquisition were not disclosed. CallTech, Columbus, OH, operates six call centers in the eastern United States totaling 2,400 workstations.


CallTech provides inbound teleservices, with 75 percent of its business dedicated to tech support and the rest to customer service. The company is expected to generate $90 million in revenue in 2004, SR.Teleperformance said.


CallTech has served clients in the broadband, Internet service provider and fast-moving consumer goods industries. Its founders will continue to manage the company and retain 15 percent ownership.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Linda Woolley Steps Down as DMA Chief

Linda Woolley Steps Down as DMA Chief

The Direct Marketing Association board of directors names Benton and Berzan as interim replacements in her roles as CEO and president.

News Byte: Comcast Expanding Global Ad Delivery Through Partnership

News Byte: Comcast Expanding Global Ad Delivery Through ...

Through a partnership with Adstream , Comcast's AdDelivery Service expands its footprint across the globe.

40 Under 40 2014: Nominations Are Now Open!

40 Under 40 2014: Nominations Are Now Open!

It's time to nominate the 2014 crop of young marketing luminaries for Direct Marketing News's 40 Under 40 Awards. The deadline is Friday, June 6, 2014.