Experts explain how some brands do more harm than good with their social media monologues and other breeches of social etiquette.
How marketers can tap into the six most prevalent types of Twitter conversations.
The industry expansion of social marketing is evident of with the addition of Attention to KBS+.
How the Academy Awards and other major events help marketers build customer relationships.
In its initial earnings call Twitter reported $665 million in revenue for 2013, hundreds of billions of timeline views, and huge increases in advertising revenue.
The car brand taps Twitter and Vine to foster a deeper—and more fun—relationship with fans.
Marketers should align their social interactions with how they want their brand (and their personal brand) to be perceived.
A Q&A with Facebook's Jonathon Colman, former principal experience architect at REI, reveals the adventurous side of his marketing career.
Pinterest pushes a potentially precipitous project pertaining to the presentation of promotional pins.
The beverage company's latest campaign leverages the impulsiveness of social media to engage its customers.
Among the many "rules" for marketing to millennials, Jarden Home Brands has one secret ingredient: Avoid preconceived notions
Brands that think getting influencers is as low effort as shipping a box of freebies to ten or so bloggers and waiting for the positive articles to roll in will be in for a bit of a shock.
The steady maturation of mobile and social media as marketing channels has turned Black Friday into Black November.
An analysis of more than two million Facebook actions suggests where and when to post deals on the social network.
Marketing campaigns—no matter how frivolous and fun they may seem on the surface—still need a strong data backing.
Margaret Johnson, ECD and associate partner at Goodby, Silverstein & Partners talks design, marketing technology, and social strategies.
Pampers Canada used Facebook to create the first-ever version of "O Canada" performed entirely by babies.
Duke University's Fuqua School of Business created a virtual game that was fun, engaging and fulfilled its marketing needs.
As Seen On TV, Inc., a direct response television (DRTV) company, has selected BrightShop Digital to handle its social media marketing.
In the early days of the Web, the "online marketplace" seemed to level the playing field between Fortune 500 B2B organizations and smaller companies. Then, the online world exploded at a remarkable pace.
Salesforce Radian6 announced July 17 enhancements to its Insights solution stack designed to structure and analyze Big Data in the social media space.
Indiana University was looking for a way to enhance and increase the effectiveness of its prospective student outreach, so it turned to Compendium.
Blue Calypso, a digital marketing start-up firm based in Texas has appointed Bill Ogle as chairman and CEO.
Skype is aiming to give consumers in the U.K. what it calls a "one way ticket back to humanity."
As plans for summer weekend getaways are set in motion, people are gearing up for the great outdoors — and we're rating the retailers.
It's a question that's burning through the minds of many marketers — and that's why we asked our readers to vent some steam and weigh in.
Neiman Marcus is hosting its second in-store Foursquare challenge in which customers who check into store locations can win a Manolo Blahnik coffee table book, said Ginger Reeder, the retailer's VP of corporate communications.
Half of all Gilt Groupe emails are opened on a mobile device, said Jessica Harley, VP of customer marketing at Gilt Groupe. Mobile revenues for the private sales site increase 73% on weekends and 48% between nine P.M. and midnight on weekdays.
Twitter will soon be offering ads to small- and medium-sized businesses, and American Express cardmembers will get early access to it, the companies said on Feb. 17. The new self-service ads, which are scheduled to launch in late March, will allow small businesses to run their own promotional campaigns and access Twitter's more than 300 million users.
As a marketer, your ultimate goal is to drive away current customers and repel new prospects, right?
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It doesn't matter how much data you have if you don't integrate your data sets, says market researcher Matthias Hartmann.
Radio version 2014 delivers an exciting palette of marketing tools to make the medium of sound more effective for direct response advertisers.
How marketers can navigate the new customer engagement era.