Social Listening

Marketing That's Easier Than the Texas Two-Step

Marketing That's Easier Than the Texas Two-Step

Master social media with this three-step approach to engaging customers in social channels.

Voice Activated

Voice Activated By

The voice of the customer calls marketers to action at Barclaycard, Cross Country Home Services, and JetBlue.

Are You (Listening) Taking Action?

Are You (Listening) Taking Action? By

Companies should "listen" to customers—but action is what really matters.

Combining Logic and Magic to Market to Marketers

Combining Logic and Magic to Market to Marketers

Having marketers as your audience is a challenge because they're smart and know all the tricks.

Video: Lisa Joy Rosner, CMO, NetBase

Video: Lisa Joy Rosner, CMO, NetBase

"Marketing marketing to marketing." It's a little bit magic and a little bit logic—but its 100% about helping marketing professionals do their jobs better.

Fashion World to Get Steampunk'd? So Says IBM

Fashion World to Get Steampunk'd? So Says IBM By

IBM says it can predict trends—like steampunk fashion—three to four years before they hit the mainstream through the power of social listening.

Live from DMA2012: Modeling, social listening, and segmentation

Live from DMA2012:  Modeling, social listening, and segmentation By

Direct Marketing News staffers report on noteworthy new products from the convention floor.

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.