August, 2000:

• Beryl to Handle Cedars Sinai Call Center
• Allegheny Chooses Sterling's E-Business Solution
• Women Tap Many Sources for Health Info
• Biolase Sales Force Expansion Includes New Telemarketing Team
• *Drkoop.com Cuts Staff Again Amid Management Reshuffle
• *FTC Gives Testimony on Identity Theft
• *MAPS, Marketers, ISPs Seek Consensus on Opt-In E-Mail Marketing
• PlanetRX to Cut Staff and Move Offices to Memphis
• Forecast for the FTC's TSR Review
• Use Monitoring, Surveys to Improve Customer Loyalty
• *OgilvyOne Acquires the Lacek Group
• Tylenol's GetWell.com Banner Campaign Very Healthy
• Trade Publisher to Rent E-Mail Addresses
• **MSGi Direct to Debut 5.4 Million Name Postal, E-Mail Database
• Collegiate Pacific's Sales Campaign Hits a Sweet Spot
• Essential.com to Supply Electricity in Maryland
• Paramark to Launch AdPilot
• Home Depot Opens Online Doors
• NetCreations, Indigo Interactive Form Alliance
• Fictionwise Features E-Books in Microsoft Reader Format
• Amazon.com, AOL Extend Marketing Alliance
• Upgrade Adds E-Mail Marketing Features
• ShipXact Introduces New Package-Tracking Technology
• Studies Examine European Web Trends
• *California Senate Passes I-Tax Law
• Latin America Leads in Pan-Regional Advertising
• *RedEnvelope to Use $33M Investment to Upgrade Web Site Operations
• Dell Directs Online Sales in Germany
• UPDATE: L.L. Bean Signs On Airborne@Home
• GamesMagnet Hopes to Attract Olympic Fever
• Training, Money Needed for Agents
• ISS Introduces POS System
• Create Good BTB Telemarketing Scripts
• *Direct Marketing Legend Nat Ross Dies at 96
• MP3.com Back in Court
• Estee List to Manage New Hanover List
• **USPS Simplifies International Product Offerings
• Service Provider to Keep Consumers' Privacy Bubble From Bursting
• EDITORIAL: Mail Bomb This
• *ELabRx Puts Some Teeth Into Its Loyalty Program
• COPPA Guide Released by DMA, IA, FTC
• Margeotes Buys Chinnici Direct
• ComChoice in Alliance With Infinity Direct
• Quidnunc Names Mullen Agency
• Warner Chosen as AOR by Showtime Enterprises
• SmarterKids.com Names Orsatti Agency
• Young & Laramore to Handle ETapestry Account
• Omnicom Invests in Healthcare Sites
• Roche Opens Direct Response Buying Review
• Food Lists Serve Up Holiday Testing Opportunities
• Bricks-and-Mortars Must Move Online
• Choosing the Right CRM Tools
• Site Connects Chiropractors, Customers
• **Epsilon to Build Online Solution for Save the Children
• Zapdata.com, Mynetsales.com Enter Strategic Partnership
• ESPN.com Trades Issues for Contact Info
• Web Changes the Role of Offline Retailing
• Service Reps Must Learn to 'Listen' Online
• French Out to Stop Sale of Nazi Items
• A New Blend for Gevalia Proves to Be Successful
• Great Universal Stores Struggles and Restructures Business
• *Amazon Picks Microsoft Reader Software for Future E-Book Store
• LETTER TO THE EDITOR: Misstatements in 'Ad Cost' BTB Story
• *Relaunched FAO.com Joins Big Kids in Online Toy Retail Play
• Pay-to-Surf Model Takes a Wipeout
• Fighting the Tyranny of E-Mail
• Program Customizes E-Tailer Sites on the Fly
• Ford, Dealers Set to Launch Car Site
• GoTo.com Gets Clients Into the Auction Game
• With Merchandise, More Can Be Less
• 'Tis the Season for Prospecting at Hershey's Direct
• Hangers Cleaners Wants to Be McDonald's of Dry Cleaning Market
• E-Mail Newsletter Targets Female Travelers
• Cox Co-Op to Add Internet Presence
• *Engage, Yesmail to Create Turnkey Opt-In Program
• Tele Tech to Open Belfast Call Center
• Perrier Bottles IEX Call Solutions
• Direct Merchants Closes Banco Popular Deal
• Mokrynski Takes Over Catalog Ventures Files
• Leon Henry Upgrades Web Site
• Statlistics Acquires Joan Cook List
• Territory Ahead Offers Test Pricing, Internet Buyers
• List Services Announces Active Magazine Subscribers
• ALC of NY Gains Several New Files
• How Marketing Can Speed Drug Trials
• *Privacy Advocate TrustE Questioned for Using Hit-Counting Service
• Return on Investment Strong for Infomercial
• The Kaplan Agency Exiting List Business
• Extendedcare.com, SurePayroll.com Form Marketing Alliance
• Providian to Issue Credit Cards in Argentina
• *Verizon Call Center Employees Gain Workplace Concessions
• *Kinko's Brand Offers Same-Day Delivery for Online Print Orders
• **Traditional DM Prevails at Online Database Auction's End
• E-Mail Marketing Makes a Comeback
• Extending Your Retail Brand Online
• ValueStar Revs Up Its Rating System
• Branding With Customer Service
• Campaign's Not Short on Big Words
• FirstLook Promotion Is All in Good Pun
• Yes, Holiday 2000 Is Around the Corner
• 24/7 Media Buys Website Results
• Too Busy to Grocery Shop? Use Your Cell Phone
• With Web Sales Booming, Godiva Sweetens Deal for Retailers
• Made2Manage Print Campaign Targets Manufacturers
• 18 Million Germans Online, Study Says
• Paul Harris Puts J. Peterman on the Block
• EDITORIAL: Ready for the Holidays?
• Site Reduces Call Center Load With Self-Help Service
• AOL, Wal-Mart in UK Marketing Pact
• MarketingAngel.com Offers Free Tips for Marketers, Business Owners
• Amazon to Offer Car Sales
• Ezine Site Set to Launch
• Stocks Soar as Stamps.com Teams With Intuit
• Publisher Releases Initial E-Book Offerings
• New England Patriots to Call CMGI Field Home
• U.S. E-Mail Service Looks to Global Niche Markets
• Software Provides Ad Targeting, Maintains Privacy
• R2000 Rate Case Makes Strange Bedfellows
• ClickAction Unveils Partner Program
• *Federated to Combine Macy's Mail, Web Operations
• RadioShack, DirecTV Sign Enhanced Co-Marketing Agreement
• Advo to Launch TV Ad Campaign Supporting Its Mailers
• Using the Personal as Path to Profits
• Affina Benefits From CRM Positioning
• Health Sites See Strength in Numbers
• RespondTV Purchases AccelerateTV
• Mailers Warned of Possible List Misuse
• Prerecorded Messages Fall Under Federal Law, Judge Says
• Privacy Study: Legislation Out, User Control In
• TeleTech Gains HealthMarket Customer Management Job
• DTC Ad Spending Expected to Top $2B
• *Privacy Issues Resonate at List Vision 2000
• DRTV Entrepreneurs Are Mainstay of the Industry
• Healthcare Site Targets Nurses Through Marketing Deal
• $20M Investment Saves Drkoop, For Now
• A BTB Strategy in Three Lessons
• *Publishers Clearing House Reaches Settlements With 23 States
• China Says, 'No Thank You, Maam
• MP3.com, Sony Reach Agreement
• MediaVenture Launches to Offer Newspaper Circulation DM
• Publicis Is Named Hoover's Online Agency
• AGENCY BRIEFS: Sterling Handles GE's Online Real Estate Venture
• The Dollars and Sense Of DSF to Direct Mailers
• TeleTech Agrees to Acquire Newgen Corp. for $200 Million
• Seven Ten Split Signs Three New Clients
• Branded Browser Presents Web in 3-D
• Paytrust, PayMyBills.com to Merge
• AOL, Target Debut Co-Branded CD-ROMs
• Ad Pepper Media Out to Conquer US Market
• *AltaVista Terminates Flat-Rate Access Deal in UK
• Loyalty Programs Losing Traction With Customers
• Talkway Records Response for Western Union Video E-Mail Campaign
• Bugles Sounds Off With CD-ROM Promo
• JC Whitney, J.D. Power Clubs Form Partnership
• Orvis and Volvo Ink Deal
• iTurf, Delia's to Merge
• System Allows Desktop Printing of Airline Tickets
• Full Tilt Sports Launches Catalog Featuring Athlete
• AllPizza.com Debuts in Reno
• Beyond the PC: Wireless Makes Strides
• Liberty Digital, Sony to Form Interactive TV Network
• Avoiding Pitfalls in Loyalty Programs
• Time to Shift the Focus to Retention
• Looking Glass Brings DM Segmentation Online
• Organon to Use StayInFront CRM Software
• Mailshell.com to Filter Unsolicited E-Mail
• Multichannel Strategies Win Confidence
• TargitMail, ePrize Form Partnership
• Luring Talent Starts With the Job Description
• NetworkDirect Forms E-Mail Division
• Talbott Replaces Alessi as TeleSpectrum Chairman
• Call Center Investments Improve Utility Customer Satisfaction
• Thomson Electronics Installs NICE Agent-Monitoring Systems
• CALL CENTER OPENINGS: Able Energy Opens NJ Center for PriceEnergy.com
• Picking an Agency for Long-Form Effort
• *H&R Block to Use Fewer Call Center Workers Next Tax Season
• Grey Direct Debuts E-Mail Marketing Platform
• *Verizon's Call Center Workers Gain Concessions
• ePhysician to Market Wireless Devices to Doctors
• SmileFinder.com Helps Users Find Dentist
• Columbiahouse.com Partners With Elton John for Promotion
• Campaign's Wholehearted Approach Garners Healthy Response
• *Online Privacy Study Reveals Consumer Concerns, Inaction
• *FTC, Others Sweep Web for Credit-Repair Scams
• Set-Top.com Integrates TV, PC Direct Marketing With Banners
• Grey, I3Mobile to Deliver Health Reminders Via Wireless Devices
• *E-Mail Firms Consider Forming Standards Group
• KeraVision Direct Mail Drive Touts Eye Inserts
• Web Site Features Medical-Imaging Supplies
• *DMA Names Young List Leaders
• Wientzen Predicts Continued Importance of Lists
• Turnover Costly to Call Centers
• *SEC Gives Stockback.com Its Blessing
• **West Teleservices, Synchrony to Provide Contact Center Solutions
• Service Collects E-Mail Addresses of Interested Consumers
• PathWay a Mix of Interaction Capabilities
• Financial Pressures Ground Bluefly's Acquisition Spending
• Common Traps in Market Testing
• Mobile Marketing's Possible Future
• Keeping on the E-Commerce Fairway
• Advertising Takes a Ride on the Wireless Wave
• The Challenge of 'Push' Technology
• Healtheon, Kozmo Lay Off Employees
• *Saks Opens Online Doors
• *Land Grab Continues Among Loyalty Points Providers
• Waxdigital Gives Recording Artists' Web Sites That Funky Look
• Double Parked E-Mail Has Fast Start
• Granny Klump's a Star on Screen and Online
• Airborne Introduces Web-Based Shipping Products
• BigHourglass Ties Incentives to Toolbar Usage
• Universal Hopes to Steal Moviegoers With 'Grinch' E-Mail Campaign
• 3Com Marries Direct Mail, Internet Ads to Promote Phone
• No Stopping Superheroes as Marvel Goes Wireless
• UPDATE: U.S. Postal Service, Emery Worldwide Introduce Parcel@Home
• **USPS Inspector General Criticizes Agency's Revenue Assurance Program
• Tailor Web Sites to Customers' Behavior
• Studies: Online Customer Satisfaction Down
• NetZero, Amazing Media to Offer Small Businesses Rich Media
• Napster, MP3.com Users Buy, Not Nab CDs
• Peachtree Debuts Online Wireless Grocery Service
• Dynamics Direct Debuts Talking E-Mail
• Unicast, KMGI in Cross-Promotion Deal
• *Judge Favors Studios in DVD Case
• Motorola Launches Interactive Marketing Campaign for New Two-Way Pager
• UPDATE: Reader's Digest Cites Non-Sweepstakes Channels in Acquiring Subscribers
• EDITORIAL: Moving In
• CRM: Contenders and Pretenders
• Multimedia Tutorial Services, 1st Webbank Join Forces
• Blackjack.com Bets on Internet Gambling
• *Conference Debates List Industry's Future
• *Democrats Stop Using Teamsters-Tainted Telemarketer
• Site Wants to Tango With Brazil's Growing Web Base
• FBI to Begin Releasing Carnivore Details
• UPS Appeals Unfavorable Tax Ruling
• U.S. Mobile Commerce Plays Catch-Up With Europe
• *Rate Case Interveners Submit Final Written Testimony
• **USPS Finalizes CMRA Ruling
• Catalog Brokers Team With Shop2u.com
• StarCite, American Express One Launch Meeting Venture
• **List Leader Honoree Kurtz Loves Being a 'List Guy'
• CEO to Lock Himself in Display Window
• Bombay Co. Works to Spark Business, Traffic to Its Site
• Humor Network Announces Wireless E-Mail Offering
• Tiburon File Still Performs Well Through Catalog-Leased Operators
• Freedom Intelligence Adds Tricks
• Yazam Buys Two Philadelphia Shops
• Call Center Stress a Sticking Point in Verizon's Labor Negotiations
• Valassis Acquires Majority Stake in PreVision
• *USPS Set to Begin Union Negotiations
• Jupiter Predicts Online Ad Explosion on Horizon
• Amazon-Backed Dot-Coms Have Rocky Week
• KickFire Upgrade Aids Communication Among Departments
• Users Rank Internet as Top Information Source, Survey Says
• Fulfillment Key to Success on the Web
• Web Holds Key to Sports Teams' Profits
• FunBug.com Looks to Infest the Net
• 1800Discounts Says Bigger Is Better
• Technology Revolutionizes Lettershops
• Blend Online With Offline Marketing
• *DialAmerica Selects Brightware for E-Mail Response
• *BigStep Signs AOL Deal
• SUMmedia.com Prepares E-Coupons for Handheld Devices
• Microsoft, Compaq Debut iPaq Home Internet Appliance
• International Posts Eye the Future
• VML Wins ePrize Account
• Romann Group Gets $10M CA Account
• Sea Ray's Direct, Database Campaign Goes Full Speed Ahead
• Video E-Mails Let Car Dealer Stand Out
• *Consumers Can Trade Credit Data for Cash
• New Application Helps Marketers Track Direct Response Sales Leads
• Catalog Quick-Ordering a Mixed Bag for Shoppers
• Interest in Energy Efficiency Heats Up After Cool Choice Campaign
• Wine and Spirit Catalog to Launch in Poland
• *Reader's Digest Cites Non-Sweepstakes Channels in Acquiring Subscribers
• AdForce Moves Beyond the Internet Into the I-TV Market
• Liberate Gives Its Cable Partners a Pop in the TV
• Value America Files for Chapter 11
• Liberty Digital Wants to Play Games
• MicrosoftTV Runs Into Problems Abroad
• Digital Video Report Sheds No New Light
• TiVo Makes Some Moves Abroad
• ACTV Sees Profits Converge, Study Agrees
• Television.com Takes I-TV to the PC
• Ad-Recall Study May Already Be Forgotten
• Auditors Plan Site for Web Traffic Numbers
• **Toysrus.com Ditches Tracking Vendor
• Real Media Targets Tech Hubs in Mail Campaign
• UPDATE: ReplayTV Lets Customers Control Television from the Web
• FTC Protects Consumers' Financials
• With Information, Less Is More
• Canadian Telemarketer to Pay Fine After State Investigation
• Morrison Is Named Idapta's First Agency
• Site Lures Rural Visitors With Lower Access Costs
• Survey.com Says Business Intelligence Will Grow In Europe
• Hallmark Chooses NCR to Help Target New Products
• PrimeResponse, Viador Partner on eCRM Suite
• Interactive Edge, Cognos Integrate Software
• Looking Glass Offers Cohorts Data Online
• Xchange, Verizon Form eCRM Partnership
• Valassis Acquires Majority Stake in PreVision Marketing
• PNC Bank Chooses Harte-Hanks' Trillium
• Group 1 Introduces New Version of MailStream Plus
• **USPS Rate Hikes Will Cost Nearly $2 Billion a Year, DMA Experts Say
• NBA's Hill to Debut McDonald's Olympic Chat Sessions
• IQ.com, MagnaCash Form Alliance
• *Call Center Stress Sticking Point in Verizon's Labor Negotiations
• Brill's Contentville Gets Ready to Offer E-Books
• Buy.com Sweepstakes Take Aim At Back-to-College Market
• Beyond Silos: Creating Global CRM Strategies
• Make Your Site Fit Customers' Needs
• Cornhuskers, Foxsports.com Team Up for First Major College Football Webcast
• Fossil Brings Apparel Line to Life With Direct Mail Campaign
• Today's Business Crossroads: Core Customer Knowledge
• *Net Convention Coverage More Hype Than Reach
• Make Sure Your Metrics Measure Up
• EDITORIAL: Network Ownership Not Absolute
• Avon and Mary Kay Reps Soon to Knock on Online Doors
• Loyalty Programs Must Have Flexibility
• Meetings & Travel Online to Use Mailing to Drive Agents, Planners to Web Site
• Sony to Provide Video Content Over the Internet
• DoubleClick Debuts Unsold-Inventory Exchange
• Lids Focuses on Web Stations for New Revenue Stream
• MySmart.com Markets Via the Mousepad
• Catalogers, Mailers Set Sights on Holidays
• Emery Worldwide, USPS to Launch BTC Delivery Program
• LeapSuite Looks to Be the Marketer's Ultimate Toolbox
• Freightwise Hits the Road With Transportation Campaign
• Blockbuster Customizes Consumer Offers
• 7 Proven Techniques to Boost Response
• Venture Direct Gains Management of McGraw-Hill Book Group Files
• MAPS: Only Verified Opt-In Is True Opt-In
• How Teens Influence Buying Decisions
• EGarden Hopes to Harvest Profits From New BTB Lawn Products Site
• Antitrust Enforcers Click on BTB
• Napster Executives' Legal Foes Are Old Faces
• BMW Financial Services Launches Offers for Credit Cards
• *Third Time May Be a Charm for Online Database Auction
• Poll: Healthcare Internet Research Rises
• FTC Charges Telemarketing Firms With Fraud
• Getting the Most Out of the Right Broker
• *Olympics to Allow Streaming Video, Audio
• How to Optimize Your Opt-In Strategy
• Marketing to Ethnic Groups Online
• *USPS Begins Negotiations With Union
• Dimac Consolidates Even Further
• Profiles Are Paying Off for SmarterKids
• Wireless Software Start-Up Debuts First Ad Campaign
• Online Marketers Open Up the Profile Files to Consumers
• **Amazon.com, Toysrus.com in Online Partnership
• LifeMinders, Nextel Agree to Wireless Deal
• Key New Measures for Web Businesses
• Software to Manage Lead Generation
• UPDATE: Harris Interactive Denied Restraining Order Against MAPS
• Mazda Asks: Who Wants to Win an SUV?
• Top Online Players to Address Audience Measurement, Privacy
• MoneyForMail.com to Offer Credit Data
• Peranet Helps Customers Pull the Trigger
• *USPS Expects 5% Increase in Mail for Fall
• *AltaVista Ditches DoubleClick, Will Handle Own Ad Sales
• UPDATE: Universal Music Group Offers Pay-Per-Song Software, Awaits Napster Ruling
• Web Site Builds E-Mail Newsletters
• OgilvyInteractive, I-Link Launch E-Voice Applications Program
• Moore Fights Medical Web Reluctance
• HomeVisions Customers Prefer Traditional Shopping Baskets
• **Amazon, Toysrus.com Agree to Partnership
• Phone.com, Software.com to Merge
• Amazon Stock Dips After "Underperform" Rating
• Use E-Mail for Precision Targeting
• Study: Women, Young Girls Swell Internet Ranks
• News Companies File Copyright Suit
• Davids Fuel Goliath-Like Growth
• Geerlings & Wade Sales Rise After Changes in Marketing Strategy
• Telstra, Rockwell Ally in Call Center Deal
• Acxiom Unveils InfoBase Suppression
• E.piphany, Interelate, Loudcloud Form Alliance
• Dolan Acquires Henry M. Greene & Associates
• Get Online Pledges With Your Creative
• ReplayTV to Offer Online Service
• Verio Says It Will Stop Using Register.com's Database for Now
• 'Mirror Image Doctrine' Questioned
• Chilcutt Increases Roster of Sporting Files
• Dunhill Opts for Professional E-Mail Addresses
• George-Mann Acquires Tea, Coffee List
• RMI Obtains Woodworking Files
• Millard Debuts New Esprit Selects
• UPDATE: Publishers Clearing House Not Cleared Yet
• Comcast Trials Bring PVR Race to a Head
• **Harris Drops Charges Against AOL
• *USPS BOG Approves Equipment Upgrades
• Returns Management Network Created
• The Web Changes French DM Agency Operations
• H&R Block Names VML Interactive AOR for Online Rebranding
• Maxxcom Shores Up U.S. Presence With Minneapolis Agency
• 3M Names Horah Direct to dMail Account
• Robinson & Maites Wins Electronic Trading Account
• Spanish Web Sales to Hit $1.5 Billion
• Internet Market Defies Japan's Stumbling Economy
• French Direct Marketing: Data Update
• iHello.com Lets Marketers Talk Via Web<br />Technology can add voice-enabled URL to opt-in e-mail campaig
• Xeikon Hopes European Soccer Results Kick-Start U.S. Ticket Printing
• An E-Revolution in Home Buying
• Microsoft Reader Software Available for PCs
• Internet Ad Revenues Up for 1Q 2000
• iQ.com Doubles Its Customers
• Latin America Continues Rush to Web
• Use Humor as an Attention Grabber
• E-Mail's Role in Customer Retention
• GPS: The Future of E-Mail Marketing
• Content Deals Prepare Inflightonline.com for Liftoff
• Sir Speedy Launches Localized E-Commerce Initiative
• PIP Printing, PrintNation.com to Build Intranet Channel
• Make Versus Buy
• Make Them Click and Stick to Your Home Page
• *BarnesandNoble.com, Microsoft to Launch Online Digital Bookstore
• 2Roam, Engage Media Form Alliance
• Express.com to Launch Olympic Loyalty Program
• Viral Game Pokes Fun at Public Relations Reps
• *BMG Music Service&#39;s Online Membership Up in Tough Market
• Media Study Forecasts Quadruple Rise in Internet Spending
• Busy Summer for British DMA
• Schubert to Launch B2BTalk.org
• ShopperBox Networks Launches E-Commerce Delivery Solution
• Global Agencies and the Role of Brands Online
• ALC of New York&#39;s NetMail Wins Political Lists
• Universal Music Group Offers Pay-per-song Technology
• E-Commerce Systems Benefit Nonprofits
• Companies Partner on Targeted I-TV Advertising Trials
• MAPS Deal Reached; Harris Up Next
• Scorching Las Vegas Slows Floor Traffic at NCDM
• IDG Presents ITworld.com Databases
• Mal Dunn Offers Gardening Subscribers
• Walter Karl Introduces Skiers &amp; Snowboarders List
• Squatter Not Allowed on Jimi Hendrix&#39;s Site
• *List Industry Forecasts Prosperous, Steady Holiday Season
• BrandDirect Agrees to Settle Telemarketing Investigations
• *Minnesota Public Radio Agrees to Change List-Sharing Policy
• WorldGate Deals Net Cash and Customers
• Privacy Issues Crash the Third Party
• Iworks, NBC 5 Plan Online Business Directory
• Partnership Brings Philanthropists Together
• *eBay, Yahoo Terminate Database Auction
• *AOL to Pay $5,026 to Man Who Received Calls
• Metris To Bolster Its Hispanic Marketing Effort
• Canada Post's Personalized Stamps Bring Positive Reviews
• Defining Brand Keys National Awareness
• Register.com Files Complaint Against Verio for Use of Customer Data
• EDITORIAL: Going Label Happy
• Multicity.com Chats It Up via E-Mail
• USPS Launches Friend-To-Friend Mail Test Today
• Get DM Facts From Internet Dialogue
• Germany&#39;s Old Economy Ready to Join the Web
• E-Merging, and We Knew It All Along
• TVLand: Pity the Fool Who Doesn't Watch eTV
• Special in Aisle 5: Cybermoola
• Economist: State Tax Losses to Internet Will Be High
• Val-Pak Launches Back-to-School Computer Promotion
• Maxim Checks Into Webcasting
• Streaming Media Mixes Old and New
• Covad Outfits Two Cities With DSL Service
• Pet-Friendly Firms Develop Adoption Web Site
• Monsoon Jazzes Up Online Effort With Grooveride
• Fantasy Gaming Sites Get Competitive
• Site Uses Free Messaging as Lure for Pay Services
• Art Catalog&#39;s Vision Shifts From Content to Product
• Wireless Service Provider in Argentine Alliance
• Fact City Deal Expands Search Service
• PepsiStuff.com Picks GoJane.com
• DraftWorldwide To Integrate Digital Into DM, Promotion
• Varsity Group to Manage Ben &amp; Jerry's Scoop Tour
• Bride's, WeddingChannel Form Agreement
• Bertelsmann, Reader&#39;s Digest Reported in Merger Talks
• Rich Media Doesn't Work for All Campaigns
• Viral Marketing Needs DM Principles
• The Power of Rich Media E-Mail
• EDITORIAL: Crossing This Chasm Doesn&#39;t Look Likely
• R.R. Donnelley Redirects Print Business to E-Tail
• Red-stars Sees Booming Eastern Europe Web Market
• Office Depot to Add Speech Recognition to Ordering Options
• Compaq&#39;s iPAQ Becomes Speech-Empowered
• Catholic Relief Services Named Nonprofit Organization of the Year
• OgilvyOne Launches Pilot BTB Practice in Canada
• **Industry, Anti-Spam Groups Spar Over E-Mail Append
• Charitygift Debuts Online Fundraising Service
• After Makeover, Will Customers Love Lucy.com?
• **USPS Clarifies E-Commerce Initiatives
• FBI Has 10 Days to Produce Carnivore Details
• *Implications of Network Ownership
• **Court Dismisses Consumer Case Against Publishers Clearing House
• TVLand: Pity the Fool Who Doesn&#39;t Watch eTV
• **Yahoo, eBay Terminate Database Auction
• **NCDM: Privacy Can Be a Competitive Advantage
• Judge Sets Hearing for FBI's Carnivore
• *ICCM Attendees Seek Tools to Improve Agent Productivity
• Tips for Customer Acquisition in Cable
• Convergys Sees Stock Slip Despite Strong Earnings Report
• Leadership Can Solve Worker Turnover
• *Sonic Foundry Boosts Call Centers for Overseas DM Push
• Ontario Utility Bundles Services for Customers
• New Ways for Old Retail Approaches
• MyOnlyCatalog.com Offers Catalogs Added Online Exposure
• Aprimo Unveils New Version of Marketing Solution
• *D&amp;B Announces Web-Enabled Version of Database Tool
• UPDATE: Abacus Direct Delves Into Customer Behavior
• BizBlast Launches CD-ROM Campaign
• *NCDM: KnowledgeBase Marketing Debuts Integrated Suite of CRM Services
• NetCreations Expands Reseller Network
• Band Plugs Concerts, CDs With Multimedia Bus
• Melanie Griffith Pitches for OneWorldLive
• Priceline To Expand Insurance Offerings
• PhoneFree.com To Be Featured on Go!Zilla Applications
• Study: UK Two Years Behind US on Web
• SurfinGate Works to Stop Viral Intrusions
• AT&amp;T, Hewlett-Packard Team on E-Solutions
• InChorus Adds to E-Mail Marketing Suite
• Give Window-Shoppers Reason to Buy
• Personalization Can Help Bring Profits
• Web Firm To Develop E-Mails for Film Releases
• MillionEyes, Planet Loot Partner to Provide Free Net Access
• PNC Launches New Web Site
• It&#39;s &#39;Lights, Camera, Action&#39; for Revamped MGM.com
• Pottery Barn Builds Its Online Home
• BT Shopping Site To Be Part of Openworld Service
• Study: Small Items Lead Online Sales
• *NCDM Speaker: Loyal Customers Bring Profits
• *Recognition Systems, Delano Form Partnership
• *NCDM: Keynoter Says Successful Companies Give Consumers Control
• *NCDM: DMA&#39;s Wientzen Says Industry Must Band Together on Privacy
• MarketTools Releases Research Tool zTelligence
• NextCard Joins Skygo for Wireless Marketing Tests
• MRM, iSky Form Alliance for Customer Care Programs
• Robinson &amp; Maites Repositions Itself
• State Lawmakers Have Had a Busy Year
• German Post Office Buys More in US, Italy
• Make Call Center Careers Meaningful
• No Slowing Europe&#39;s Rush to the Web
• **Lucy.com Alters Privacy Policy
• **MAPS, Yesmail Agree to Opt In Standards
• *ICCM Speaker Ties Customer Service to Profitability
• Harris Interactive Files Suit Against ISPs
• Twelve Horses Rounds Up Its First Mail Campaign
• BTB Hub Opens in Three Latin American Markets
• RPMC Signs Deal With Youth-Marketing Company
• MyDailyHealth Chooses West &amp; Vaughan as First Agency
• 360i.com Opens Tech Division
• Informix Names Y&amp;R to $40M Account
• Telemarketing Compliance: Protecting the Brand
• Ithena Launches New Customer Intelligence Software
• Data Mining's Expensive Hidden Costs
• Tribal Marketing, Beyond the E-CRM -- A Latin American View
• Favemail Engine Change Expands Services
• Airsdirectory.com Takes DM Approach to Relaunch
• *NCDM: YellowBrick Solutions Debuts Open CRM Platform
• *NCDM: Fingerhut&#39;s Database Marketing Program Brings Impressive Results
• eBrochures Get Toyota E-Mail Marketing Campaign Into High Gear
• Study Finds Dissatisfaction With Internet Privacy
• Companies Launch Accessories Site for Musicians
• Keep Multiple-Channel Sales Booming
• Random House Forms Electronic Book Unit
• New Entrant in E-Business Card Space
• RealCall Adds Human Touch to Help Solve E-Commerce Bailouts
• Opening Soon: A Museum for Banner Ads
• 'Plant' Grows to 100,000 Downloads for King
• Napster Sees Site Traffic Increase
• Concierge.com, Weather.com in Content Deal