August, 2000:
- Beryl to Handle Cedars Sinai Call Center
- Allegheny Chooses Sterling's E-Business Solution
- Women Tap Many Sources for Health Info
- Biolase Sales Force Expansion Includes New Telemarketing Team
- *Drkoop.com Cuts Staff Again Amid Management Reshuffle
- *FTC Gives Testimony on Identity Theft
- *MAPS, Marketers, ISPs Seek Consensus on Opt-In E-Mail Marketing
- PlanetRX to Cut Staff and Move Offices to Memphis
- Forecast for the FTC's TSR Review
- Use Monitoring, Surveys to Improve Customer Loyalty
- *OgilvyOne Acquires the Lacek Group
- Tylenol's GetWell.com Banner Campaign Very Healthy
- Trade Publisher to Rent E-Mail Addresses
- **MSGi Direct to Debut 5.4 Million Name Postal, E-Mail Database
- Essential.com to Supply Electricity in Maryland
- Paramark to Launch AdPilot
- Home Depot Opens Online Doors
- NetCreations, Indigo Interactive Form Alliance
- Collegiate Pacific's Sales Campaign Hits a Sweet Spot
- Dell Directs Online Sales in Germany
- *RedEnvelope to Use $33M Investment to Upgrade Web Site Operations
- Latin America Leads in Pan-Regional Advertising
- Fictionwise Features E-Books in Microsoft Reader Format
- Amazon.com, AOL Extend Marketing Alliance
- Upgrade Adds E-Mail Marketing Features
- ShipXact Introduces New Package-Tracking Technology
- Studies Examine European Web Trends
- *California Senate Passes I-Tax Law
- UPDATE: L.L. Bean Signs On Airborne@Home
- GamesMagnet Hopes to Attract Olympic Fever
- Training, Money Needed for Agents
- ISS Introduces POS System
- Create Good BTB Telemarketing Scripts
- *Direct Marketing Legend Nat Ross Dies at 96
- MP3.com Back in Court
- Estee List to Manage New Hanover List
- **USPS Simplifies International Product Offerings
- Service Provider to Keep Consumers' Privacy Bubble From Bursting
- EDITORIAL: Mail Bomb This
- *ELabRx Puts Some Teeth Into Its Loyalty Program
- COPPA Guide Released by DMA, IA, FTC
- Margeotes Buys Chinnici Direct
- ComChoice in Alliance With Infinity Direct
- Quidnunc Names Mullen Agency
- Warner Chosen as AOR by Showtime Enterprises
- SmarterKids.com Names Orsatti Agency
- Young & Laramore to Handle ETapestry Account
- Omnicom Invests in Healthcare Sites
- Roche Opens Direct Response Buying Review
- Food Lists Serve Up Holiday Testing Opportunities
- Bricks-and-Mortars Must Move Online
- Choosing the Right CRM Tools
- Site Connects Chiropractors, Customers
- **Epsilon to Build Online Solution for Save the Children
- Zapdata.com, Mynetsales.com Enter Strategic Partnership
- ESPN.com Trades Issues for Contact Info
- Web Changes the Role of Offline Retailing
- Service Reps Must Learn to 'Listen' Online
- French Out to Stop Sale of Nazi Items
- *Amazon Picks Microsoft Reader Software for Future E-Book Store
- LETTER TO THE EDITOR: Misstatements in 'Ad Cost' BTB Story
- A New Blend for Gevalia Proves to Be Successful
- Great Universal Stores Struggles and Restructures Business
- *Relaunched FAO.com Joins Big Kids in Online Toy Retail Play
- GoTo.com Gets Clients Into the Auction Game
- With Merchandise, More Can Be Less
- Pay-to-Surf Model Takes a Wipeout
- Fighting the Tyranny of E-Mail
- Program Customizes E-Tailer Sites on the Fly
- Ford, Dealers Set to Launch Car Site
- 'Tis the Season for Prospecting at Hershey's Direct
- Hangers Cleaners Wants to Be McDonald's of Dry Cleaning Market
- E-Mail Newsletter Targets Female Travelers
- Cox Co-Op to Add Internet Presence
- *Engage, Yesmail to Create Turnkey Opt-In Program
- Tele Tech to Open Belfast Call Center
- Perrier Bottles IEX Call Solutions
- Direct Merchants Closes Banco Popular Deal
- Mokrynski Takes Over Catalog Ventures Files
- Leon Henry Upgrades Web Site
- Statlistics Acquires Joan Cook List
- Territory Ahead Offers Test Pricing, Internet Buyers
- List Services Announces Active Magazine Subscribers
- ALC of NY Gains Several New Files
- How Marketing Can Speed Drug Trials
- *Privacy Advocate TrustE Questioned for Using Hit-Counting Service
- Return on Investment Strong for Infomercial
- The Kaplan Agency Exiting List Business
- Extendedcare.com, SurePayroll.com Form Marketing Alliance
- Providian to Issue Credit Cards in Argentina
- *Verizon Call Center Employees Gain Workplace Concessions
- *Kinko's Brand Offers Same-Day Delivery for Online Print Orders
- **Traditional DM Prevails at Online Database Auction's End
- Site Reduces Call Center Load With Self-Help Service
- With Web Sales Booming, Godiva Sweetens Deal for Retailers
- Made2Manage Print Campaign Targets Manufacturers
- 18 Million Germans Online, Study Says
- Campaign's Not Short on Big Words
- FirstLook Promotion Is All in Good Pun
- 24/7 Media Buys Website Results
- Too Busy to Grocery Shop? Use Your Cell Phone
- E-Mail Marketing Makes a Comeback
- Extending Your Retail Brand Online
- ValueStar Revs Up Its Rating System
- Branding With Customer Service
- Paul Harris Puts J. Peterman on the Block
- EDITORIAL: Ready for the Holidays?
- Yes, Holiday 2000 Is Around the Corner
- AOL, Wal-Mart in UK Marketing Pact
- Software Provides Ad Targeting, Maintains Privacy
- MarketingAngel.com Offers Free Tips for Marketers, Business Owners
- Amazon to Offer Car Sales
- Ezine Site Set to Launch
- Stocks Soar as Stamps.com Teams With Intuit
- Publisher Releases Initial E-Book Offerings
- New England Patriots to Call CMGI Field Home
- U.S. E-Mail Service Looks to Global Niche Markets
- R2000 Rate Case Makes Strange Bedfellows
- ClickAction Unveils Partner Program
- *Federated to Combine Macy's Mail, Web Operations
- RadioShack, DirecTV Sign Enhanced Co-Marketing Agreement
- Advo to Launch TV Ad Campaign Supporting Its Mailers
- Using the Personal as Path to Profits
- Affina Benefits From CRM Positioning
- Health Sites See Strength in Numbers
- RespondTV Purchases AccelerateTV
- Mailers Warned of Possible List Misuse
- Prerecorded Messages Fall Under Federal Law, Judge Says
- Privacy Study: Legislation Out, User Control In
- TeleTech Gains HealthMarket Customer Management Job
- DTC Ad Spending Expected to Top $2B
- *Privacy Issues Resonate at List Vision 2000
- DRTV Entrepreneurs Are Mainstay of the Industry
- Healthcare Site Targets Nurses Through Marketing Deal
- $20M Investment Saves Drkoop, For Now
- A BTB Strategy in Three Lessons
- *Publishers Clearing House Reaches Settlements With 23 States
- China Says, 'No Thank You, Maam
- MP3.com, Sony Reach Agreement
- MediaVenture Launches to Offer Newspaper Circulation DM
- Publicis Is Named Hoover's Online Agency
- AGENCY BRIEFS: Sterling Handles GE's Online Real Estate Venture
- The Dollars and Sense Of DSF to Direct Mailers
- TeleTech Agrees to Acquire Newgen Corp. for $200 Million
- Seven Ten Split Signs Three New Clients
- Branded Browser Presents Web in 3-D
- Ad Pepper Media Out to Conquer US Market
- Paytrust, PayMyBills.com to Merge
- AOL, Target Debut Co-Branded CD-ROMs
- *AltaVista Terminates Flat-Rate Access Deal in UK
- Loyalty Programs Losing Traction With Customers
- Talkway Records Response for Western Union Video E-Mail Campaign
- Bugles Sounds Off With CD-ROM Promo
- JC Whitney, J.D. Power Clubs Form Partnership
- Orvis and Volvo Ink Deal
- iTurf, Delia's to Merge
- Full Tilt Sports Launches Catalog Featuring Athlete
- System Allows Desktop Printing of Airline Tickets
- AllPizza.com Debuts in Reno
- Beyond the PC: Wireless Makes Strides
- Liberty Digital, Sony to Form Interactive TV Network
- Avoiding Pitfalls in Loyalty Programs
- Time to Shift the Focus to Retention
- Looking Glass Brings DM Segmentation Online
- Organon to Use StayInFront CRM Software
- Mailshell.com to Filter Unsolicited E-Mail
- Multichannel Strategies Win Confidence
- TargitMail, ePrize Form Partnership
- Luring Talent Starts With the Job Description
- NetworkDirect Forms E-Mail Division
- Talbott Replaces Alessi as TeleSpectrum Chairman
- Call Center Investments Improve Utility Customer Satisfaction
- Thomson Electronics Installs NICE Agent-Monitoring Systems
- CALL CENTER OPENINGS: Able Energy Opens NJ Center for PriceEnergy.com
- Picking an Agency for Long-Form Effort
- *H&R Block to Use Fewer Call Center Workers Next Tax Season
- Grey Direct Debuts E-Mail Marketing Platform
- *Verizon's Call Center Workers Gain Concessions
- ePhysician to Market Wireless Devices to Doctors
- SmileFinder.com Helps Users Find Dentist
- Columbiahouse.com Partners With Elton John for Promotion
- Campaign's Wholehearted Approach Garners Healthy Response
- *Online Privacy Study Reveals Consumer Concerns, Inaction
- *FTC, Others Sweep Web for Credit-Repair Scams
- Set-Top.com Integrates TV, PC Direct Marketing With Banners
- Grey, I3Mobile to Deliver Health Reminders Via Wireless Devices
- *E-Mail Firms Consider Forming Standards Group
- KeraVision Direct Mail Drive Touts Eye Inserts
- Web Site Features Medical-Imaging Supplies
- *DMA Names Young List Leaders
- Wientzen Predicts Continued Importance of Lists
- Turnover Costly to Call Centers
- *SEC Gives Stockback.com Its Blessing
- **West Teleservices, Synchrony to Provide Contact Center Solutions
- Service Collects E-Mail Addresses of Interested Consumers
- PathWay a Mix of Interaction Capabilities
- Financial Pressures Ground Bluefly's Acquisition Spending
- Common Traps in Market Testing
- BigHourglass Ties Incentives to Toolbar Usage
- *Land Grab Continues Among Loyalty Points Providers
- Double Parked E-Mail Has Fast Start
- Granny Klump's a Star on Screen and Online
- Waxdigital Gives Recording Artists' Web Sites That Funky Look
- Keeping on the E-Commerce Fairway
- Advertising Takes a Ride on the Wireless Wave
- The Challenge of 'Push' Technology
- Healtheon, Kozmo Lay Off Employees
- *Saks Opens Online Doors
- Mobile Marketing's Possible Future
- Airborne Introduces Web-Based Shipping Products
- Universal Hopes to Steal Moviegoers With 'Grinch' E-Mail Campaign
- 3Com Marries Direct Mail, Internet Ads to Promote Phone
- No Stopping Superheroes as Marvel Goes Wireless
- Motorola Launches Interactive Marketing Campaign for New Two-Way Pager
- Tailor Web Sites to Customers' Behavior
- Studies: Online Customer Satisfaction Down
- NetZero, Amazing Media to Offer Small Businesses Rich Media
- Napster, MP3.com Users Buy, Not Nab CDs
- Peachtree Debuts Online Wireless Grocery Service
- Dynamics Direct Debuts Talking E-Mail
- Unicast, KMGI in Cross-Promotion Deal
- *Judge Favors Studios in DVD Case
- UPDATE: U.S. Postal Service, Emery Worldwide Introduce Parcel@Home
- **USPS Inspector General Criticizes Agency's Revenue Assurance Program
- UPDATE: Reader's Digest Cites Non-Sweepstakes Channels in Acquiring Subscribers
- EDITORIAL: Moving In
- CRM: Contenders and Pretenders
- Multimedia Tutorial Services, 1st Webbank Join Forces
- Blackjack.com Bets on Internet Gambling
- *Conference Debates List Industry's Future
- *Democrats Stop Using Teamsters-Tainted Telemarketer
- Site Wants to Tango With Brazil's Growing Web Base
- FBI to Begin Releasing Carnivore Details
- UPS Appeals Unfavorable Tax Ruling
- U.S. Mobile Commerce Plays Catch-Up With Europe
- *Rate Case Interveners Submit Final Written Testimony
- **USPS Finalizes CMRA Ruling
- Catalog Brokers Team With Shop2u.com
- StarCite, American Express One Launch Meeting Venture
- **List Leader Honoree Kurtz Loves Being a 'List Guy'
- CEO to Lock Himself in Display Window
- Bombay Co. Works to Spark Business, Traffic to Its Site
- Humor Network Announces Wireless E-Mail Offering
- Tiburon File Still Performs Well Through Catalog-Leased Operators
- Freedom Intelligence Adds Tricks
- Yazam Buys Two Philadelphia Shops
- Call Center Stress a Sticking Point in Verizon's Labor Negotiations
- Valassis Acquires Majority Stake in PreVision
- *USPS Set to Begin Union Negotiations
- FunBug.com Looks to Infest the Net
- KickFire Upgrade Aids Communication Among Departments
- Users Rank Internet as Top Information Source, Survey Says
- Fulfillment Key to Success on the Web
- Web Holds Key to Sports Teams' Profits
- Amazon-Backed Dot-Coms Have Rocky Week
- Jupiter Predicts Online Ad Explosion on Horizon
- International Posts Eye the Future
- 1800Discounts Says Bigger Is Better
- Blend Online With Offline Marketing
- *DialAmerica Selects Brightware for E-Mail Response
- *BigStep Signs AOL Deal
- SUMmedia.com Prepares E-Coupons for Handheld Devices
- Microsoft, Compaq Debut iPaq Home Internet Appliance
- Technology Revolutionizes Lettershops
- VML Wins ePrize Account
- Romann Group Gets $10M CA Account
- Sea Ray's Direct, Database Campaign Goes Full Speed Ahead
- Video E-Mails Let Car Dealer Stand Out
- *Consumers Can Trade Credit Data for Cash
- New Application Helps Marketers Track Direct Response Sales Leads
- Catalog Quick-Ordering a Mixed Bag for Shoppers
- Interest in Energy Efficiency Heats Up After Cool Choice Campaign
- Wine and Spirit Catalog to Launch in Poland
- *Reader's Digest Cites Non-Sweepstakes Channels in Acquiring Subscribers
- AdForce Moves Beyond the Internet Into the I-TV Market
- Liberate Gives Its Cable Partners a Pop in the TV
- Value America Files for Chapter 11
- Liberty Digital Wants to Play Games
- MicrosoftTV Runs Into Problems Abroad
- Digital Video Report Sheds No New Light
- TiVo Makes Some Moves Abroad
- ACTV Sees Profits Converge, Study Agrees
- Television.com Takes I-TV to the PC
- Ad-Recall Study May Already Be Forgotten
- Auditors Plan Site for Web Traffic Numbers
- **Toysrus.com Ditches Tracking Vendor
- Real Media Targets Tech Hubs in Mail Campaign
- UPDATE: ReplayTV Lets Customers Control Television from the Web
- FTC Protects Consumers' Financials
- With Information, Less Is More
- Canadian Telemarketer to Pay Fine After State Investigation
- Morrison Is Named Idapta's First Agency
- Site Lures Rural Visitors With Lower Access Costs
- Survey.com Says Business Intelligence Will Grow In Europe
- Hallmark Chooses NCR to Help Target New Products
- PrimeResponse, Viador Partner on eCRM Suite
- Interactive Edge, Cognos Integrate Software
- Looking Glass Offers Cohorts Data Online
- Xchange, Verizon Form eCRM Partnership
- Valassis Acquires Majority Stake in PreVision Marketing
- PNC Bank Chooses Harte-Hanks' Trillium
- Group 1 Introduces New Version of MailStream Plus
- **USPS Rate Hikes Will Cost Nearly $2 Billion a Year, DMA Experts Say
- Today's Business Crossroads: Core Customer Knowledge
- Brill's Contentville Gets Ready to Offer E-Books
- Buy.com Sweepstakes Take Aim At Back-to-College Market
- Beyond Silos: Creating Global CRM Strategies
- Make Your Site Fit Customers' Needs
- Cornhuskers, Foxsports.com Team Up for First Major College Football Webcast
- Fossil Brings Apparel Line to Life With Direct Mail Campaign
- NBA's Hill to Debut McDonald's Olympic Chat Sessions
- IQ.com, MagnaCash Form Alliance
- *Call Center Stress Sticking Point in Verizon's Labor Negotiations
- DoubleClick Debuts Unsold-Inventory Exchange
- Lids Focuses on Web Stations for New Revenue Stream
- MySmart.com Markets Via the Mousepad
- EDITORIAL: Network Ownership Not Absolute
- Avon and Mary Kay Reps Soon to Knock on Online Doors
- Loyalty Programs Must Have Flexibility
- Meetings & Travel Online to Use Mailing to Drive Agents, Planners to Web Site
- Sony to Provide Video Content Over the Internet
- *Net Convention Coverage More Hype Than Reach
- Make Sure Your Metrics Measure Up
- Catalogers, Mailers Set Sights on Holidays
- Emery Worldwide, USPS to Launch BTC Delivery Program
- LeapSuite Looks to Be the Marketer's Ultimate Toolbox
- Freightwise Hits the Road With Transportation Campaign
- Blockbuster Customizes Consumer Offers
- 7 Proven Techniques to Boost Response
- Venture Direct Gains Management of McGraw-Hill Book Group Files
- MAPS: Only Verified Opt-In Is True Opt-In
- How Teens Influence Buying Decisions
- EGarden Hopes to Harvest Profits From New BTB Lawn Products Site
- Antitrust Enforcers Click on BTB
- Napster Executives' Legal Foes Are Old Faces
- BMW Financial Services Launches Offers for Credit Cards
- *Third Time May Be a Charm for Online Database Auction
- Poll: Healthcare Internet Research Rises
- FTC Charges Telemarketing Firms With Fraud
- Getting the Most Out of the Right Broker
- *Olympics to Allow Streaming Video, Audio
- How to Optimize Your Opt-In Strategy
- Marketing to Ethnic Groups Online
- *USPS Begins Negotiations With Union
- Dimac Consolidates Even Further
- Top Online Players to Address Audience Measurement, Privacy
- UPDATE: Harris Interactive Denied Restraining Order Against MAPS
- Mazda Asks: Who Wants to Win an SUV?
- Software to Manage Lead Generation
- Profiles Are Paying Off for SmarterKids
- Wireless Software Start-Up Debuts First Ad Campaign
- Online Marketers Open Up the Profile Files to Consumers
- **Amazon.com, Toysrus.com in Online Partnership
- LifeMinders, Nextel Agree to Wireless Deal
- Key New Measures for Web Businesses
- MoneyForMail.com to Offer Credit Data
- UPDATE: Universal Music Group Offers Pay-Per-Song Software, Awaits Napster Ruling
- Web Site Builds E-Mail Newsletters
- OgilvyInteractive, I-Link Launch E-Voice Applications Program
- Moore Fights Medical Web Reluctance
- Peranet Helps Customers Pull the Trigger
- *AltaVista Ditches DoubleClick, Will Handle Own Ad Sales
- Phone.com, Software.com to Merge
- Amazon Stock Dips After "Underperform" Rating
- Use E-Mail for Precision Targeting
- Study: Women, Young Girls Swell Internet Ranks
- News Companies File Copyright Suit
- Davids Fuel Goliath-Like Growth
- **Amazon, Toysrus.com Agree to Partnership
- HomeVisions Customers Prefer Traditional Shopping Baskets
- *USPS Expects 5% Increase in Mail for Fall
- Geerlings & Wade Sales Rise After Changes in Marketing Strategy
- Telstra, Rockwell Ally in Call Center Deal
- Acxiom Unveils InfoBase Suppression
- E.piphany, Interelate, Loudcloud Form Alliance
- Dolan Acquires Henry M. Greene & Associates
- Get Online Pledges With Your Creative
- ReplayTV to Offer Online Service
- Verio Says It Will Stop Using Register.com's Database for Now
- 'Mirror Image Doctrine' Questioned
- Chilcutt Increases Roster of Sporting Files
- Dunhill Opts for Professional E-Mail Addresses
- George-Mann Acquires Tea, Coffee List
- RMI Obtains Woodworking Files
- Millard Debuts New Esprit Selects
- UPDATE: Publishers Clearing House Not Cleared Yet
- Comcast Trials Bring PVR Race to a Head
- **Harris Drops Charges Against AOL
- *USPS BOG Approves Equipment Upgrades
- Returns Management Network Created
- The Web Changes French DM Agency Operations
- H&R Block Names VML Interactive AOR for Online Rebranding
- Maxxcom Shores Up U.S. Presence With Minneapolis Agency
- 3M Names Horah Direct to dMail Account
- Robinson & Maites Wins Electronic Trading Account
- Xeikon Hopes European Soccer Results Kick-Start U.S. Ticket Printing
- French Direct Marketing: Data Update
- Latin America Continues Rush to Web
- E-Mail's Role in Customer Retention
- Use Humor as an Attention Grabber
- Spanish Web Sales to Hit $1.5 Billion
- Internet Market Defies Japan's Stumbling Economy
- iHello.com Lets Marketers Talk Via Web<br />Technology can add voice-enabled URL to opt-in e-mail campaig
- An E-Revolution in Home Buying
- Microsoft Reader Software Available for PCs
- Internet Ad Revenues Up for 1Q 2000
- iQ.com Doubles Its Customers
- Viral Game Pokes Fun at Public Relations Reps
- *BMG Music Service's Online Membership Up in Tough Market
- GPS: The Future of E-Mail Marketing
- Express.com to Launch Olympic Loyalty Program
- Content Deals Prepare Inflightonline.com for Liftoff
- Make Versus Buy
- Make Them Click and Stick to Your Home Page
- *BarnesandNoble.com, Microsoft to Launch Online Digital Bookstore
- 2Roam, Engage Media Form Alliance
- Busy Summer for British DMA
- Media Study Forecasts Quadruple Rise in Internet Spending
- Sir Speedy Launches Localized E-Commerce Initiative
- PIP Printing, PrintNation.com to Build Intranet Channel
- Schubert to Launch B2BTalk.org
- ShopperBox Networks Launches E-Commerce Delivery Solution
- Global Agencies and the Role of Brands Online
- ALC of New York's NetMail Wins Political Lists
- Universal Music Group Offers Pay-per-song Technology
- E-Commerce Systems Benefit Nonprofits
- Companies Partner on Targeted I-TV Advertising Trials
- MAPS Deal Reached; Harris Up Next
- Scorching Las Vegas Slows Floor Traffic at NCDM
- IDG Presents ITworld.com Databases
- Mal Dunn Offers Gardening Subscribers
- Walter Karl Introduces Skiers & Snowboarders List
- Squatter Not Allowed on Jimi Hendrix's Site
- *List Industry Forecasts Prosperous, Steady Holiday Season
- BrandDirect Agrees to Settle Telemarketing Investigations
- *Minnesota Public Radio Agrees to Change List-Sharing Policy
- WorldGate Deals Net Cash and Customers
- Privacy Issues Crash the Third Party
- Iworks, NBC 5 Plan Online Business Directory
- Partnership Brings Philanthropists Together
- *eBay, Yahoo Terminate Database Auction
- *AOL to Pay $5,026 to Man Who Received Calls
- Metris To Bolster Its Hispanic Marketing Effort
- Canada Post's Personalized Stamps Bring Positive Reviews
- Defining Brand Keys National Awareness
- Register.com Files Complaint Against Verio for Use of Customer Data
- EDITORIAL: Going Label Happy
- Multicity.com Chats It Up via E-Mail
- USPS Launches Friend-To-Friend Mail Test Today
- Art Catalog's Vision Shifts From Content to Product
- Site Uses Free Messaging as Lure for Pay Services
- Covad Outfits Two Cities With DSL Service
- Pet-Friendly Firms Develop Adoption Web Site
- Maxim Checks Into Webcasting
- Streaming Media Mixes Old and New
- Monsoon Jazzes Up Online Effort With Grooveride
- Fantasy Gaming Sites Get Competitive
- Get DM Facts From Internet Dialogue
- Germany's Old Economy Ready to Join the Web
- E-Merging, and We Knew It All Along
- Val-Pak Launches Back-to-School Computer Promotion
- TVLand: Pity the Fool Who Doesn't Watch eTV
- Special in Aisle 5: Cybermoola
- Economist: State Tax Losses to Internet Will Be High
- Wireless Service Provider in Argentine Alliance
- Fact City Deal Expands Search Service
- Red-stars Sees Booming Eastern Europe Web Market
- DraftWorldwide To Integrate Digital Into DM, Promotion
- Rich Media Doesn't Work for All Campaigns
- Viral Marketing Needs DM Principles
- The Power of Rich Media E-Mail
- EDITORIAL: Crossing This Chasm Doesn't Look Likely
- Bride's, WeddingChannel Form Agreement
- PepsiStuff.com Picks GoJane.com
- R.R. Donnelley Redirects Print Business to E-Tail
- Bertelsmann, Reader's Digest Reported in Merger Talks
- Varsity Group to Manage Ben & Jerry's Scoop Tour
- Office Depot to Add Speech Recognition to Ordering Options
- Compaq's iPAQ Becomes Speech-Empowered
- Catholic Relief Services Named Nonprofit Organization of the Year
- OgilvyOne Launches Pilot BTB Practice in Canada
- **Industry, Anti-Spam Groups Spar Over E-Mail Append
- Charitygift Debuts Online Fundraising Service
- After Makeover, Will Customers Love Lucy.com?
- **USPS Clarifies E-Commerce Initiatives
- FBI Has 10 Days to Produce Carnivore Details
- *Implications of Network Ownership
- **Court Dismisses Consumer Case Against Publishers Clearing House
- TVLand: Pity the Fool Who Doesn't Watch eTV
- **Yahoo, eBay Terminate Database Auction
- **NCDM: Privacy Can Be a Competitive Advantage
- Judge Sets Hearing for FBI's Carnivore
- *ICCM Attendees Seek Tools to Improve Agent Productivity
- Tips for Customer Acquisition in Cable
- Convergys Sees Stock Slip Despite Strong Earnings Report
- Leadership Can Solve Worker Turnover
- *Sonic Foundry Boosts Call Centers for Overseas DM Push
- Ontario Utility Bundles Services for Customers
- New Ways for Old Retail Approaches
- MyOnlyCatalog.com Offers Catalogs Added Online Exposure
- Aprimo Unveils New Version of Marketing Solution
- *D&B Announces Web-Enabled Version of Database Tool
- UPDATE: Abacus Direct Delves Into Customer Behavior
- BizBlast Launches CD-ROM Campaign
- *NCDM: KnowledgeBase Marketing Debuts Integrated Suite of CRM Services
- Give Window-Shoppers Reason to Buy
- SurfinGate Works to Stop Viral Intrusions
- AT&T, Hewlett-Packard Team on E-Solutions
- InChorus Adds to E-Mail Marketing Suite
- Melanie Griffith Pitches for OneWorldLive
- Priceline To Expand Insurance Offerings
- PhoneFree.com To Be Featured on Go!Zilla Applications
- Study: UK Two Years Behind US on Web
- NetCreations Expands Reseller Network
- Band Plugs Concerts, CDs With Multimedia Bus
- Personalization Can Help Bring Profits
- Web Firm To Develop E-Mails for Film Releases
- MillionEyes, Planet Loot Partner to Provide Free Net Access
- PNC Launches New Web Site
- It's 'Lights, Camera, Action' for Revamped MGM.com
- Pottery Barn Builds Its Online Home
- BT Shopping Site To Be Part of Openworld Service
- Study: Small Items Lead Online Sales
- *NCDM Speaker: Loyal Customers Bring Profits
- *Recognition Systems, Delano Form Partnership
- *NCDM: Keynoter Says Successful Companies Give Consumers Control
- *NCDM: DMA's Wientzen Says Industry Must Band Together on Privacy
- MarketTools Releases Research Tool zTelligence
- NextCard Joins Skygo for Wireless Marketing Tests
- MRM, iSky Form Alliance for Customer Care Programs
- Robinson & Maites Repositions Itself
- State Lawmakers Have Had a Busy Year
- German Post Office Buys More in US, Italy
- Make Call Center Careers Meaningful
- No Slowing Europe's Rush to the Web
- **Lucy.com Alters Privacy Policy
- **MAPS, Yesmail Agree to Opt In Standards
- *ICCM Speaker Ties Customer Service to Profitability
- Harris Interactive Files Suit Against ISPs
- Twelve Horses Rounds Up Its First Mail Campaign
- BTB Hub Opens in Three Latin American Markets
- RPMC Signs Deal With Youth-Marketing Company
- MyDailyHealth Chooses West & Vaughan as First Agency
- 360i.com Opens Tech Division
- Informix Names Y&R to $40M Account
- Telemarketing Compliance: Protecting the Brand
- Ithena Launches New Customer Intelligence Software
- Data Mining's Expensive Hidden Costs
- Tribal Marketing, Beyond the E-CRM -- A Latin American View
- Favemail Engine Change Expands Services
- Airsdirectory.com Takes DM Approach to Relaunch
- *NCDM: YellowBrick Solutions Debuts Open CRM Platform
- *NCDM: Fingerhut's Database Marketing Program Brings Impressive Results
- eBrochures Get Toyota E-Mail Marketing Campaign Into High Gear
- Study Finds Dissatisfaction With Internet Privacy
- Companies Launch Accessories Site for Musicians
- Keep Multiple-Channel Sales Booming
- Random House Forms Electronic Book Unit
- New Entrant in E-Business Card Space
- RealCall Adds Human Touch to Help Solve E-Commerce Bailouts
- Opening Soon: A Museum for Banner Ads
- 'Plant' Grows to 100,000 Downloads for King
- Napster Sees Site Traffic Increase
- Concierge.com, Weather.com in Content Deal
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