Sitel Cuts 120 at Georgia Center

Share this article:
Teleservices provider Sitel, Omaha, NE, will cut 120 employees from its call center in Savannah, GA, by the end of the year, citing changes and reductions in calling programs by some of the company's clients.


The center employed about 600 prior to the cutbacks, Sitel spokesman Bill Sims said. In some cases, clients asked to switch work being done at the Savannah center to another location, he said.


However, the clients may bring some of the work back in the future, and then some of the cut employees might be asked to return, Sims said. The national no-call list was not cited as a cause of the cutbacks.


In Lubbock, TX, local television news organizations reported the closure of a West Corp. call center with 440 employees, and local government officials cited the no-call list as a reason for the closure. West did not return a phone call for comment on the report.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Hawk Search Widens its Global Reach

Hawk Search Widens its Global Reach

Hawk Search's solution offers support for more than twice as many languages as other site search providers, according to the company.

Candidates Offer Change In The Form of Targeting

Candidates Offer Change In The Form of Targeting

A campaign for Ben Carson raised $2.8 million despite his lack of cooperation.

Target Names Retail Veteran Brian Cornell as CEO

Target Names Retail Veteran Brian Cornell as CEO

He leaves the top job at PepsiCo Foods to take the spot vacated by Greg Steinhafel in the aftermath of the data breach.