Segmentation

Messaging that Revolves Around the Customer

Messaging that Revolves Around the Customer By

Revolve Clothing implemented a messaging strategy around customer segmentation and insight.

Use Customer Data for Smarter Discounting

Use Customer Data for Smarter Discounting

If marketers are going to bother to extend a special offer to customers, it should be the right offer.

Lenovo Aims for the High-Income "Prosumer"

Lenovo Aims for the High-Income "Prosumer" By

Gaining share in the personal computing market was just the beginning. Now Lenovo wants to reach a new, premium audience.

Can Marketing Make Three Times a Charm?

Can Marketing Make Three Times a Charm? By

Turn direct mail into a "conversation" to gain customer insight that allows for more targeted interactions.

The Complexity of Systems and Platforms

The Complexity of Systems and Platforms

Bruce Biegel of Winterberry Group, discusses the systems, platforms, and processes marketers need to adopt to make Big Data actionable.

Earth Day: Consumers Less Likely to Shell out Green on Organics

Earth Day: Consumers Less Likely to Shell out Green on Organics By

"Organic" is just an excuse to charge more, contends the majority of consumers surveyed by Harris Interactive.

Can You Afford to Be Relevant?

Can You Afford to Be Relevant?

Three key principles for creating highly relevant and cost-effective email marketing efforts.

It's the Marketer's Choice

It's the Marketer's Choice

Deliver relevance to customers through segmentation—or watch them defect.

Get Insight That's Actionable

Get Insight That's Actionable

Big Data is like the population in some emerging countries. There is a lot of it (volume). It's incredibly diverse (variety). And it's growing at an extremely rapid rate (velocity).

Big Data is "Emotional" Data

Big Data is "Emotional" Data

Today an individual is more than just a user or buyer of products and services. Empowered by their personal devices, people engage with brands in multiple roles.

Big Data Doesn't Change Anything (And Changes Everything)

Big Data Doesn't Change Anything (And Changes Everything)

If you're a segmentation purist (and I am), you view segmentation as a strategic tool meant for managing a customer portfolio.

Data Driven Marketing: Keeping it Relevant

Data Driven Marketing: Keeping it Relevant

Relevance is the key to driving marketing campaign performance: getting the right message to the right audience at the right time. How do you make that happen?

Winning the Zero-Sum Game

Winning the Zero-Sum Game

Customers are an essential economic resource, especially in a highly competitive market. It's marketing analytics that can help to attract and retain them.

Halo 4: Marketing Evolved

Halo 4: Marketing Evolved By

As the gamer lifestyle diversifies and becomes increasingly visible online, video game marketers have more data and more opportunities to segment their fans.

Loyalty reprogrammed

Loyalty reprogrammed By

Customer loyalty has become ever more tenuous. Marketers need to rethink their approach to building and sustaining loyalty—and data is how they'll amp up their results.

Big Blue's "smart" marketing approach

Big Blue's "smart" marketing approach By

A segment of one. It's "the Holy Grail" or marketing and IBM's Mike Rhodin says technology is going to get us there.

Demographic segmentation still rules

Demographic segmentation still rules By

Age, gender and income are still the most effective ways to target in a digital age, say marketers in a new survey.

Edmunds.com drives a revved-up audience to auto dealers

Edmunds.com drives a revved-up audience to auto dealers By

The automotive website needs to send the largest possible audience to its dealer-customers, but at the same time it needs to make sure that the audience it sends is in a buying mood.

Live from DMA2012: Modeling, social listening, and segmentation

Live from DMA2012:  Modeling, social listening, and segmentation By

Direct Marketing News staffers report on noteworthy new products from the convention floor.

Driving growth with loyalty segmentation

Driving growth with loyalty segmentation

Encouraging loyal, engaged customers to recommend and refer can help enhance marketing performance and improve sales results.

Hot List: Four ways to optimize email performance

Hot List: Four ways to optimize email performance

Beware of the complacency that can set in with the common message-segment-send cycle of email marketing. A focus on continuous improvements in core areas can dramatically enhance email campaign results.

A Majority of Email Marketers Are Flying Blind

A Majority of Email Marketers Are Flying Blind By

A survey of 300 email marketers uncovers a lack of customer segmentation and competitive intelligence.

As Seen On TV selects BrightShop Digital to handle social media marketing

As Seen On TV selects BrightShop Digital to handle social media marketing By

As Seen On TV, Inc., a direct response television (DRTV) company, has selected BrightShop Digital to handle its social media marketing.

Shrink database to grow leads

Shrink database to grow leads

One would think the larger a b-to-b target prospect database is, the more qualified leads there will be for the field sales team.

Lighthouse List debuts list that segments by device

By

List broker Lighthouse List Co. has made available a new-to-market postal and email list that segments by mobile device consumers that have responded to a direct response email offer, said Mark Traverso, VP of new business and sales at Lighthouse List. The list contains a total of 25 million postal names and 40 million email names.

Segmentation optimizes customer experiences

Segmentation optimizes customer experiences

When connected to different lifecycle marketing stages, marketers can more effectively message their customers to produce a better customer experience and stronger results, and increase retention rates.

Segment your customers to further drive engagement

Segment your customers to further drive engagement

Follow these few simple steps to get a good start on mining the value of your customer data.

Plug-ins: DRTV

Plug-ins: DRTV

DRTV no longer exists in a vacuum. The advent and wide usage of social media has seen to that — which means it's more important than ever for direct response TV marketers to integrate social media into their strategies. Our expert columnists weigh in.

Is interest-based targeting replacing demographic targeting as the new model?

Is interest-based targeting replacing demographic targeting as the new model?

Demographic marketing has long been the industry standard, but does it have a future? Andrew Bailey, chairman at Proximity North America; Michael Benedek, president and CEO of Datonics; Gary Reisman, principal and founder of NewMediaMetrics; and Liz Deutch, EVP, global director, customer engagement at Draftfcb, weigh in.

Plug-ins: email marketing

Plug-ins: email marketing

Email marketing is no longer a one-to-many communications strategy. Our experts offer up their best advice to help marketers take advantage of consumer expectations.

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