Slicing and dicing customers based on behaviors, needs, or profitability is nice, but leveraging all three is the real secret to success.
An orderly and seamless customer experience is just what the carpet cleaning company needed.
Indeed, marketers are in the thick of it in terms of segmentation.
Advertisers on the social network will now be able to target by referencing 135 audience categories.
The company doesn't toy around with lead scoring and segmentation.
The Limited joins Experian Marketing Services in a special webinar to discuss how The Limited is incrementally increasing sales by leveraging data collected online and the power of segmentation to deliver shoppers highly customized brand experiences.
Our experts set the record straight.
The online charity for public schools could teach marketers a thing or two about email series and basic segmentation.
When it comes to mobile push what you really want to do is pull—your customers in.
Company claims its Agility Harmony platform now performs segmentations in minutes instead of hours.
By turning excess inventory into a VIP environment for a select group of premier clients, luxury brands can increase engagement and customer loyalty.
The junk removal company trashes the batch-and-blast method and focuses on customer loyalty.
Despite all the strides we've made in data science, many brands still segment their customers using very broad strokes. But that needs to change.
Personalization may look complicated, but if you know where it fits into your overall strategy, you can't go wrong.
The global insurance company uses data and segmentation to personalize its site experience for small business owners.
It may seem counterintuitive, but I think that businesses pay a higher cost not to personalize and engage in authentic and relevant ways.
Everything revolves around the customer for this discount seller of vitamins and nutritional supplements.
When pursing target customers in a mass channel, marketers risk alienating other segments.
It's no longer all about structured data held in the most obvious transactional databases. Data is being collected all the time, but it's not always used to its full potential.
Marketers would have an easier job if segmenting customers were as simple as color-coding Skittles. But customers are human beings, which means segmentation is one complex science.
Technologies like data management platforms provide new avenues for marketers to take control of their data. But it's not all plug-and-play.
No static here: The online radio company dishes on how its audience segmentation capabilities.
At the core of every marketing campaign is a bid for retention.
While marketers should care about social CRM, that limited view is no longer enough.
Zappos mixes customer service with sophisticated data to create loyal customers who bring friends.
Following a series of acquisitions, the software company reorganized its marketing automation for integrated lead management.
Here's how three companies with unique marketing challenges refreshed their customer segmentation to drive sales gains.
When it comes to segmentation and marketers the news is bad and worse, according to Sri Sridharan, Forrester's chief expert on the subject.
While every homeowner would love a nice kitchen, not everyone's idea of what makes up a nice kitchen is the same. Waypoint's customized direct mail campaign tailored its imagery to specific customer segments.
Get to know your customers before they disappear.
Company of the Week
SK&A is a leading provider of U.S. healthcare information solutions and databases. As part of IMS Health, SK&A researches and maintains contact and profiling data for over 2 million healthcare providers, including 800,000+ prescribers. SK&A's data supports research and marketing initiatives for life sciences, medical device, managed healthcare, direct marketing, publishing, education and more. SK&A's proprietary databases are telephone-verified twice per year from its world class Research Centers. SK&A enables multi-channel marketing and sets the standard for data quality and reliability. SK&A's customers include many of America's most recognized healthcare, publishing and pharmaceutical institutions.
SK&A is a leading provider of U.S. healthcare information solutions and databases. As ...