Search is vital for maximum impact this holiday season

Share this article:

As the busiest retail season approaches, business owners can use search strategies to boost not only e-commerce, but also offline efforts.

Over the last year research from various sources suggests that consumers search activity can lead to increased in-store conversion.

Forty million U.S. consumers have had their opinions of offline brands changed by what they've found online, according to the latest American Internet User Survey done by The Dieringer Research Group Inc., Milwaukee, WI.

Seventy-four percent of people said they regularly or occasionally research one or more products online before purchasing in a store, said the Feb '05 Consumer Intentions and Actions Survey conducted by BIGresearch for the National Retail Federation.

The CMO Council's Retail Fluency Report, published in Summer 2005, said 50 percent of consumers surveyed use the Internet prior to their store visit - of that half 41 percent used search.

Seventy-eight percent of those who searched online and purchased offline said the information they got through search influenced their store visit and offline purchase, according to the finding of Compete Inc.'s Search and the Engaged Customer: An Apparel Study, which was released last November by the researcher in partnership with Yahoo Inc.

Businesses should assess their online strategies to capture sales across all channels, according to a recent study by the Aberdeen Group. It showed that over 60 percent of retailers found multichannel buyers to be more profitable than single-channel buyers.

Share this article:

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Digital Marketing

News Byte: CX Scores to Take Their Place Beside Price Listings

News Byte: CX Scores to Take Their Place ...

E-commerce aggregator PriceGrabber will begin offsetting price info with service expectations.

Data Byte: Interactive Ad Revenues Exceeding TV for the First Time

Data Byte: Interactive Ad Revenues Exceeding TV for ...

At nearly $43 billion, interactive advertising revenues exceeded broadcast for the first time in 2013.

Marketers: Data Rich and Knowledge Poor

Marketers: Data Rich and Knowledge Poor

While advertisers have become incredibly data-savvy, the most difficult challenge remains causally linking that data to outcomes that really matter.