Ryan Joe

Ryan Joe

Senior Editor

Ryan Joe is senior editor at Direct Marketing News. Previously he spent three years as an analyst at research house Datamonitor where he focused on customer interaction technologies. He has a BA in English literature from UCLA and an MFA from the writing program at Columbia University.

Most Recent Articles by Ryan Joe

Motorcycle Superstore's Super Web Analytics

Motorcycle Superstore's Super Web Analytics

Motorcycle Superstore travels its own road with its in-house ecommerce platform. However it still needs a powerful analytics engine to power customers down the purchase path.

Customers Star at Macy's

Customers Star at Macy's

Macy's CMO Martine Reardon describes the company's shift to a data-centric culture.

Messaging that Revolves Around the Customer

Messaging that Revolves Around the Customer

Revolve Clothing implemented a messaging strategy around customer segmentation and insight.

Without Five-Day Delivery, Will Rates Increase for Mailers?

Without Five-Day Delivery, Will Rates Increase for Mailers?

When the USPS announced in February a plan to eliminate mail delivery on Saturday, mailers approved.

3 Effective Ways to Make E-Commerce More Engaging

3 Effective Ways to Make E-Commerce More Engaging

It's relatively easy to engage customers on e-commerce websites when marketers know who those customers are, but what about customers who don't sign in?

More Articles by Ryan Joe

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

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Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.