The agency shuts down five telemarketers in an escalation of its war on robocalling.
Automation improves many things in life, but for consumers, automated outbound marketing calls usually aren't one of them.
Should personalization be used everywhere? Consider my recent experiences and you decide.
A US District Court judge in Chicago has temporarily frozen the assets and stopped consumer-facing calls from SBN Peripherals. The Federal Trade Commission, which requested the action, says the company and associated organizations placed more than 370 million calls to US consumers in the past year.
Multichannel retailer Talbots has agreed to pay the Federal Trade Commission $112,000 to settle the agency's claim that it failed to provide consumers with a proper opt-out option in some of its telemarketing calls.
The Federal Communications Commission will soon propose revisions to the Telephone Consumer Protection Act that it says will empower consumers to avoid unwanted phone solicitations, commonly known as "robocalls." The agency's goal is to bring its rules in line with those of Federal Trade Commission.
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It doesn't matter how much data you have if you don't integrate your data sets, says market researcher Matthias Hartmann.
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