robocalls

FTC puts Robo-Rachel on hold

FTC puts Robo-Rachel on hold

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The agency shuts down five telemarketers in an escalation of its war on robocalling.

Legitimate direct marketers don't make robocalls

Legitimate direct marketers don't make robocalls

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Automation improves many things in life, but for consumers, automated outbound marketing calls usually aren't one of them.

Personalization, personalization everywhere and not a drop to drink

Personalization, personalization everywhere and not a drop to drink

Should personalization be used everywhere? Consider my recent experiences and you decide.

FTC, federal court halt alleged robocall operation

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A US District Court judge in Chicago has temporarily frozen the assets and stopped consumer-facing calls from SBN Peripherals. The Federal Trade Commission, which requested the action, says the company and associated organizations placed more than 370 million calls to US consumers in the past year.

Talbots to pay FTC $112K to settle telemarketing claim

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Multichannel retailer Talbots has agreed to pay the Federal Trade Commission $112,000 to settle the agency's claim that it failed to provide consumers with a proper opt-out option in some of its telemarketing calls.

FCC to unveil revised robocall regulations

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The Federal Communications Commission will soon propose revisions to the Telephone Consumer Protection Act that it says will empower consumers to avoid unwanted phone solicitations, commonly known as "robocalls." The agency's goal is to bring its rules in line with those of Federal Trade Commission.

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