Retail

Five Customer Experience Lessons Retailers Can Learn from Foot Locker

Five Customer Experience Lessons Retailers Can Learn from Foot Locker

The VP of customer experience and connectivity for the athletic apparel and footwear company shared some words of wisdom at Forrester's CXNYC Forum.

One on One: Jennifer Mathissen on Data-Driven Consumer Insights

One on One: Jennifer Mathissen on Data-Driven Consumer Insights

On the day Amazon acquired Whole Foods, Jennifer Mathissen of Catapult discusses the significance of the move, and the data-driven consumer insights space

5 Reasons Amazon's Whole Food Acquisition Isn't a Brick and Mortar Move

5 Reasons Amazon's Whole Food Acquisition Isn't a Brick and Mortar Move

Amazon just reminded us: We're living in the matrix

Will Businesses Be Strictly Online in the Next 10 Years?

Will Businesses Be Strictly Online in the Next 10 Years?

GetApp recently polled small business owners to get their take.

The IoT Will Stress Retail Networks

The IoT Will Stress Retail Networks

Telecommunications provider Windstream is bullish on IoT/AI demand and capabilities for brick-and-mortar retailers, but warns of network implications

App is a Winner for Chicken Salad Chick

App is a Winner for Chicken Salad Chick

Winner, winner, chicken salad dinner, as a south-eastern chain solves customer engagement and loyalty with an interactive app

One on One: Trevor Legwinski on Individualizing the Customer Experience

One on One: Trevor Legwinski on Individualizing the Customer Experience

Trevor Legwinski explains how SearchSpring helps merchants create a personalized, and even individualized, experience for retail customers

Personalization Is at the Heart of CVS's ExtraCare Loyalty Program

Personalization Is at the Heart of CVS's ExtraCare Loyalty Program

The pharmacy retailer's VP of loyalty and personalization discusses how the brand drives relevancy through data-driven marketing.

How Heineken Got a More Holistic View of Its Commercial Marketing Budget

How Heineken Got a More Holistic View of Its Commercial Marketing Budget

The beer brand's national sales director discusses how a new solution helped her get a clearer sense of how much different divisions were spending and where

Measuring The Shift In Retail

Measuring The Shift In Retail

The rise of online retail, empowered by analytics, is fast transforming the industry. Here are lessons retailers can embrace, despite diminishing resources

An exploration in how brick & mortar and online retailers are adapting to altering marketplaces, changes in consumer preferences, and technological advancements. Retail Week ran from October 10 - 14, 2016. Below is our archive of stories.


Article Archive

The Five Tech Advancements Powering Retail into the Future

Marketing Strategy

The Five Tech Advancements Powering Retail into the Future

How technology is changing the way people shop, and the way retailers market.

Retail Brands Use Augmented Reality to Reinvent Customer Experience

E-commerce

Retail Brands Use Augmented Reality to Reinvent Customer Experience

The best examples of how retail companies use AR

Bringing the Retail Experience to Travel

Marketing Automation

Bringing the Retail Experience to Travel

SAP Hybris Travel Accelerator signals vertical specialization for the commerce, data and order brand

Mobile is Critical for In-Store Retail

Mobile Marketing

Mobile is Critical for In-Store Retail

A review of recent reports suggests brands are missing mobile opportunities in retail

Zappos' Customers Are the "Sole" of Its Loyalty Program

Loyalty

Zappos' Customers Are the "Sole" of Its Loyalty Program

The online shoe and clothing retailer's loyalty program offers different customer segments different relevant rewards.

Google, Amazon Set to Open New Brick-And-Mortar Stores

E-commerce

Google, Amazon Set to Open New Brick-And-Mortar Stores

Online giants will open new stores

Tracking the Advancement of Retail Strategy

Marketing Strategy

Tracking the Advancement of Retail Strategy

We're taking a look back at some of our standout retail related content from the last year.

Retail Review: Best Buy's Chloe

Marketing Strategy

Retail Review: Best Buy's Chloe

It's time for the robotic associate's annual review.

Deborah Lippmann's Six Tips for Polishing Your Email Strategy

Email Marketing

Deborah Lippmann's Six Tips for Polishing Your Email Strategy

The cofounder and managing partner of the luxury nail lacquer brand shares his best practices for sending successful emails this holiday season and beyond.

The North Face Embarks on a New Journey

E-commerce

The North Face Embarks on a New Journey

The preeminent outdoor experience company is set to change the look of its stores

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