Retailers have made great progress toward integrated customer experiences, but there's still work to do.
Price still rules as an online purchase influencer, says a new survey, but basic brand assets should not be ignored in online product presentations.
A new enhancement in its Demand Chain Management helps retailers max sales with the correct inventory.
An abandoned shopping cart doesn't necessarily mean an abandoned sale.
The retailer has appointed Steven Rado as senior vice president and chief marketing officer.
Direct price matching with e-tailers is folly, but smartphone penetration and showrooming necessitate action from retailers. Could rebates be the answer?
5 ways direct response marketers can be more brand focus in their marketing plans
The marketing services company aims to reintroduce sampling as a relevant, measurable marketing channel.
Consumers want in-store experiences to be as convenient as those online, an Accenture study finds.
Breakout use of smartphones as shopping aids has consumer packaged goods companies investing in ads on the go.
Marketers may just get the holiday gift they want most: increased sales.
The drug chain's myWeekly Ad uses data drawn from its loyalty program to bring digital relevance to the store circular.
Macy's CMO Martine Reardon describes the company's shift to a data-centric culture.
A Shopatron study finds that retailers are packaging in-store pickups with omnichannel experiences to deliver customer convenience.
Levi's, J.Crew, and Williams-Sonoma discuss the impact digital channels and data strategies have on their retail sales.
Too many traditional retailers have locked themselves in their own brick-and-mortar castles. But revamped CRM strategies could free them to improve customer relationships.
I know I opted in, but can I please have some communications control?
Company of the week
Data Services, Inc. meets the needs of today's data-driven marketer by providing front-end database management and data analytics platforms alongside our expertise in global contact data quality, database building and ongoing maintenance that comes with our 45+ years in business.
Spectrum Spatial attempts to make the world a small marketplace for B2B and B2C companies alike.
Intent, which tells you who, how, and when to target, is a common thread on the customer journey.
It's been a bad year for TV service providers.