Breakout use of smartphones as shopping aids has consumer packaged goods companies investing in ads on the go.
Marketers may just get the holiday gift they want most: increased sales.
The drug chain's myWeekly Ad uses data drawn from its loyalty program to bring digital relevance to the store circular.
Macy's CMO Martine Reardon describes the company's shift to a data-centric culture.
A Shopatron study finds that retailers are packaging in-store pickups with omnichannel experiences to deliver customer convenience.
Levi's, J.Crew, and Williams-Sonoma discuss the impact digital channels and data strategies have on their retail sales.
Too many traditional retailers have locked themselves in their own brick-and-mortar castles. But revamped CRM strategies could free them to improve customer relationships.
I know I opted in, but can I please have some communications control?
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Retailers' Thanksgiving Day sales pitches came in heavy via email.
Key passages from the mailing industry's anti-exigency appeal to the Postal Regulatory Commission.
The fast casual restaurant chain relies on digital to drive in-store traffic and sales for its seasonal menu.