Relevant Marketing

Are You (Customer) Experienced?

Are You (Customer) Experienced?

Many marketers are not as focused on customer experience as they should be. Here's why—and three areas to (re)focus on.

Four Steps to Relevant Communications

Four Steps to Relevant Communications

All marketers want to be relevant, but many are confounded by how to do so cost effectively.

Can You Afford to Be Relevant?

Can You Afford to Be Relevant?

Three key principles for creating highly relevant and cost-effective email marketing efforts.

It's the Marketer's Choice

It's the Marketer's Choice

Deliver relevance to customers through segmentation—or watch them defect.

How to be human online & connect with customers in the process

How to be human online & connect with customers in the process

Dry, tidy, "professional sounding" articles, videos, and photos don't connect with your customers anymore.

Too many companies are getting email marketing wrong

Too many companies are getting email marketing wrong

Every irrelevant message your business sends decreases the probability that a relevant message will be acted upon.

Survival of the most relevant

Survival of the most relevant

Digital marketing today needs to focus on building brand affinity so customers want to hear what a company has to say and offer.

How to win with mobile ads: Forget format and focus on value

How to win with mobile ads: Forget format and focus on value

Success for mobile ads won't come from new formats. It will come from new kinds of value.

Hey CMO, want to generate strong leads? Well, then you have to be relevant

Hey CMO, want to generate strong leads? Well, then you have to be relevant

In this new world of empowered and engaged consumers, a lead is only a lead if you have connected what is relevant to the customer.

Get relevant or get lost

Get relevant or get lost By

Marketers who want their messaging to stand out must deliver communications and offers that are relevant to their customers.

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.