Potter: Future mail totals 'very sobering'

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The US Postal Service's management is releasing more details about the organization's future business plan. In a video message to USPS employees, Jack Potter, postmaster general, said on March 2 that projected mail totals are “very sobering.”

“Mail volume is not going to come back,” he said, adding that in 2020, if no changes are made, the USPS could lose $33 billion in one year. For fiscal year 2009, the Postal Service lost $3.8 billion.

To fix the problem, the Postal Service will ask Congress to restructure its payments on retiree health benefits and to change the law to allow five-day delivery. The USPS will also focus on “expanding access and helping customers do more business with us through new and existing channels and retail partners,” according to Potter's message to employees.

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