Boots Pulls Up Straps for E-Mail
British beauty and health retailer Boots tapped e-mail service provider e-Dialog for e-mail communications with its customers, joining other firms like British Airways, Tesco and the Royal Bank of Scotland.
The Nottingham, England-based retailer aims to use e-mail to drive business and support other initiatives, such as its loyalty programs, Advantage Card and Parenting and Health Clubs.
The e-Dialog platform lets marketers use targeting tactics, such as segmentation, dynamic content publishing, data management and analysis, all of which increased opens and click-through rates in Boots' control tests.
The service also includes reporting and measurement tools, permission-based e-mail, printed direct mail, RSS and mobile messaging.