Left in the Lurch, Carper Pleads the Next Congress for Postal Reform

Left in the Lurch, Carper Pleads the Next Congress for Postal Reform

But question marks abound about the near-term fate of reform as the leadership of the 114th Congress continues to take shape.

FedEx to Acquire Package Returns Company

FedEx to Acquire Package Returns Company

The purchase of GENCO is calculated to expand the shipper's services in the growing e-commerce market.

Minus a Quorum, Postal Governors Assume Emergency Powers

Minus a Quorum, Postal Governors Assume Emergency Powers

With five governor approvals pending in the Senate, the remaining members of the Postal Board form a Temporary Emergency Committee.

Facebook Deep-Sixes Bing

Facebook Deep-Sixes Bing

The company limits search to the boundaries of its vast social network and pulls the plug on Bing results.

The Busiest Mailing Day of the Year

The Busiest Mailing Day of the Year

USPS expects to handle 640 million pieces. That's a 5% increase over 2013, thanks in part to an increase in advertising mail.

Senate Approves Two New PRC Commissioners

Senate Approves Two New PRC Commissioners

Former commissioners Hammond and Langley return to their posts, giving newly appointed Chairman Robert Taub a full slate to work with.

Supreme Court Weighs Direct Marketers' Access to Federal Courts

Supreme Court Weighs Direct Marketers' Access to Federal Courts

The Direct Marketing Association vied with the State of Colorado in Washington today over tax reporting responsibilities of remote sellers.

White House Appoints Taub as Acting PRC Chairman

White House Appoints Taub as Acting PRC Chairman

He says the Commission will "call it as they see it" on exigency going forward. Outgoing chair Ruth Goldway will serve out her term as a commissioner.

It'll Be a Blue Mailbox Christmas

It'll Be a Blue Mailbox Christmas

The holidays themselves are a form of augmented reality, so the Postal Service's new AR app should fit right in.

'They're Ours,' Says Postal Service of the Holidays

'They're Ours,' Says Postal Service of the Holidays

USPS direct mail blitz introduces OurSeason.com, marching out methods both material and digital aimed at claiming more than its fair share of shipping business.

Carper Questions Brennan's Appointment as Postmaster General

Carper Questions Brennan's Appointment as Postmaster General

The author of the Senate's postal reform bill wants to know more about the process used in her selection.

Mailers and Unions Unite!

Mailers and Unions Unite!

Over the past year big mailers and postal union officials worked together on a plan to rescue postal reform. But will legislators and the Postal Service listen to what they have to say?

Postal Service Reports $569 Million Revenue Increase for 2014

Postal Service Reports $569 Million Revenue Increase for 2014

Exigent increase boosts operating cash, but USPS still posts a $5.5 billion loss thanks to financial burdens and free-falling First Class Mail volume.

Donahoe Retires; Brennan Tapped as First Woman Postmaster General

Donahoe Retires; Brennan Tapped as First Woman Postmaster General

Postmaster General Patrick Donahoe, who helped guide the agency through troubled times, will step down on February 1, 2015. COO Megan Brennan is named to replace him.

Senate Committee Okays Barnett for Another Term on Postal Board

Senate Committee Okays Barnett for Another Term on Postal Board

Postal Board of Governors Chairman Mickey Barnett is sure to win final approval from the Senate to return to the short-handed board.

Direct Mail Helps Old Chicago Make Some Dough

Direct Mail Helps Old Chicago Make Some Dough

Hold the digital. Why direct mail accounts for a large portion of the pizza chain's marketing pie.

Washington Post: Postal Reform Is Job One

Washington Post: Postal Reform Is Job One

Congress isn't the problem, special interests are, says the paper. Meanwhile, Wisconsin Republican Ron Johnson waits to take over Senate postal oversight committee.

Post Office Is the Latest Data Breach Victim

Post Office Is the Latest Data Breach Victim

Customers who had dealings with USPS's Customer Care Center in the first half of the year are at risk of having personal data pilfered.

USPS Will Deliver Packages 7 Days a Week for Holidays

USPS Will Deliver Packages 7 Days a Week for Holidays

The Postal Service ratchets up its game to match FedEx and UPS in a grab for a larger share of high package volume.

Carper Says Postal Reform Can Be Passed in Lame Duck Session

Carper Says Postal Reform Can Be Passed in Lame Duck Session

The Senate bill coauthor is willing to compromise on some measures, but not on his resolve to make the exigent rate permanent.

Yes, Direct Mailers, There Is a Santa Claus. No Rate Increase This January.

Yes, Direct Mailers, There Is a Santa Claus. No Rate Increase This January.

Ever since 2006, direct mailers have become accustomed to planning for a January hike in Standard Mail rates.

Target Fires First Salvo in Holiday Shipping Wars

Target Fires First Salvo in Holiday Shipping Wars

Free 3-to-5-day shipping on all orders from Target commences immediately. Other top retailers still require order minimums.

Top 10 Reasons to Pass Postal Reform

Top 10 Reasons to Pass Postal Reform

Backers of the Carper-Coburn Act give Senate colleagues grounds for placing the Postal Service at the tops of their post-election agendas.

USPS Direct Mail Campaign Targets UPS and FedEx

USPS Direct Mail Campaign Targets UPS and FedEx

The Postal Service takes advantage of new dimensional pricing to seize commercial package and shipping business.

Postmaster General: 'No January Rate Increase'

Postmaster General: 'No January Rate Increase'

Uncertain over exigency's fate, Donahoe says Postal Board of Governors will delay any appeal for an increase until later in the year.

Congress's Research Arm Cites Retiree Fund as USPS's Undoing

Congress's Research Arm Cites Retiree Fund as USPS's Undoing

It also points to advertising mail as the key to growth, making a subtle case for the continuation of exigency.

Delivered: Birthday Deals Mailers

Delivered: Birthday Deals Mailers

What's in our mailbox this month: Birthday Deals. See which ones are good deals—and which ones you shouldn't deal with.

Gopost Self-Service Parcel Lockers Appear in New York and Washington

Gopost Self-Service Parcel Lockers Appear in New York and Washington

Gopost lockers allow customers to pick up and ship packages.

DHL's Parcelcopter to Become First Drone to Fly on its Own

DHL's Parcelcopter to Become First Drone to Fly on its Own

The pilot project without a pilot will deliver prescription drugs to the North Sea Island of Juist.

Canada Post Intros D-I-Y Direct Mail Campaigns

Canada Post Intros D-I-Y Direct Mail Campaigns

Snap Admail targets recipients, plans delivery routes, designs creative, and figures postage for SMBs in matters of hours.

USPS Board Chairman: "Packages Are the Future"

USPS Board Chairman: "Packages Are the Future"

The 21st century Postal Service is about packages, Barnett tells committee chairman Carper, who agrees and adds that permanent exigency will recapitalize the agency.

USPS Commissions Brain Research on Direct Mail

USPS Commissions Brain Research on Direct Mail

The Office of the Inspector General seeks neuroscientists to investigate human responses to digital and physical media.

Carper Condemns Moratorium on Postal Facility Closures

Carper Condemns Moratorium on Postal Facility Closures

The sponsor of the Postal Reform Act says Senate actions to delay consolidation will ultimately do harm to the Postal Service and its workers.

Direct Mail Remains Impactful

Direct Mail Remains Impactful

Even in this prolific digital age, direct mail proves to be a strong tool for marketers. Standard mail volume is growing at 3% and marketers will spend $45 billion on the channel in 2014.

Postal Service Tests Parcel Lockers

Postal Service Tests Parcel Lockers

Self-service "Gopost" lockers—from which customers can pick up and ship packages—appear in New York and Washington, D.C.

Delivered: Coupon Mailers

Delivered: Coupon Mailers

What's in our mailbox this month: Coupons. See which ones are good deals—and which ones you shouldn't deal with.

Multicarrier Systems Are High on Marketers' Gift List

Multicarrier Systems Are High on Marketers' Gift List

Free shipping and overnight delivery have become table stakes among e-commerce companies battling for holiday dollars, so failing to deliver as promised can have horrible repercussions.

Carper Won't Give Up on Postal Reform in 2014

Carper Won't Give Up on Postal Reform in 2014

The postal reformer issues a challenge to fellow senators to pass his bill during the current Congress and "save the Postal Service before it's too late."

USPS Lowers Priority Mail Rates for Business Shippers

USPS Lowers Priority Mail Rates for Business Shippers

UPS contends that the Postal Service is using the exigent increase to fund low-ball shipping rates and make a grab for e-commerce's growing delivery business.

Senators Plead for One-Year Moratorium on Postal Consolidation

Senators Plead for One-Year Moratorium on Postal Consolidation

Half the Senate wants to block Phase 2 of USPS's Network Rationalization plan. Are they serious, or merely posturing?

Melissa Goes to Canada

Melissa Goes to Canada

Melissa Data adds Canadian change of address processing to its cloud-based NCOA service.

Delivered: University of Chicago Mailers

Delivered: University of Chicago Mailers

What's in our mailbox this month: University of Chicago mailers. See which ones make the grade—and which ones, not so much.

82 More Postal Facilities to Close; Mailers Expect Not to Notice

82 More Postal Facilities to Close; Mailers Expect Not to Notice

The U.S. Postal Service has become very good at closing and consolidating postal facilities.

PRC Grants Mailers' Request for Review of Rate Elasticity

PRC Grants Mailers' Request for Review of Rate Elasticity

An August conference is scheduled to examine whether postal rates are inelastic and don't cause volume decreases when they're raised.

Postal Board Nominees Would Hand Rate-Setting Authority to USPS

Postal Board Nominees Would Hand Rate-Setting Authority to USPS

Three of four potential Postal governors favor giving the Postal Service primacy over the PRC in setting rates.

Former Reagan Budget Director Could Return to Postal Board

Former Reagan Budget Director Could Return to Postal Board

One-time OMB director and FTC chairman James C. Miller III and Victoria Reggie Kennedy lead a slate of four nominated to join the Postal Board of Governors.

Postal Service's 2013 Performance Review Is In

Postal Service's 2013 Performance Review Is In

USPS came close to hitting service and financial goals, in the PRC's estimation, but fell short in customer experience.

Carper Pleads for Reform to Avoid Closing 82 Postal Facilities

Carper Pleads for Reform to Avoid Closing 82 Postal Facilities

The sponsor of the Senate Postal Reform Act says passing it now could delay Phase 2 of the Postal Service's 'network rationalization' plan for at least two years.

USPS to Reduce Business Rates on Priority Mail

USPS to Reduce Business Rates on Priority Mail

The Postal Service makes an aggressive play in shipping, dropping prices an average 2.3% for Commercial Plus customers.

Ricoh Strikes a Blow for Multichannel on a Small Scale

Ricoh Strikes a Blow for Multichannel on a Small Scale

The company introduces a creative service to help print shops augment direct mail with email and pURL landing pages.

Is Postal Reform Becoming One Big Cluster...Box?

Is Postal Reform Becoming One Big Cluster...Box?

Here's how crazy the pursuit of postal reform has gotten in recent months.

Delivered: Insurance Mailers

Delivered: Insurance Mailers

What's in our mailbox this month: Insurance mailers. See which ones cover all their bases—and which ones, not so much.

Marketers Need to Address UPS, FedEx Rate Changes

Marketers Need to Address UPS, FedEx Rate Changes

A leading shipping industry expert warns that size-based rates will affect marketing and pricing decisions when the rates take effect next year.

Cataloger Scores an NSA From the Postal Service

Cataloger Scores an NSA From the Postal Service

Nearly three years in the making, Potpourri's groundbreaking Negotiated Service Agreement creates a template for other catalogers to follow.

Pitney Bowes Expands Presort in Southeast

Pitney Bowes Expands Presort in Southeast

Its South Carolina facility is the new home to the company's fifth direct mail presort center.

Will Cantor's Defeat Sink the Highway-Postal Delivery Deal?

Will Cantor's Defeat Sink the Highway-Postal Delivery Deal?

The deposed House Majority leader hoped to rescue highway funding with savings from moving to five-day delivery.

Watch for More Flexibility in USPS Promotions

Watch for More Flexibility in USPS Promotions

New rules from PRC allow the Postal Service to bank price decreases and apply them elsewhere, allowing for more flexibility in its annual promotion schedule.

Postal Workers to Picket Staples Annual Meeting

Postal Workers to Picket Staples Annual Meeting

APWU members to protest the retailer's exclusive deal to operate postal counters at Tuesday's shareholder event.

Marketing Challenge: Defending Direct

Marketing Challenge: Defending Direct

The new CEO wants to cut direct mail because of postal increases—even though DM is great for ROI. What would you do? Email your answers to ginger.conlon@dmnews.com by June 30 for the chance to win $100.

Delivered: ASPCA Mailers

Delivered: ASPCA Mailers

What's in our mailbox this month: Mailers from ASPCA. Some are purrrr-fect, others are for the dogs.

Direct Mail Still Kounts

Direct Mail Still Kounts

There's certainly something to be said for in-person interactions at trade shows and the engagement opportunities they facilitate.

Load Leveling Forces Mailers To Rethink Delivery Dates

Load Leveling Forces Mailers To Rethink Delivery Dates

Load leveling aims to reduce overtime hours and promote safety for late-working letter carriers by spreading out the heavy volume of standard mail over the entire week.

Postal Innovation and the Bottom Line

Postal Innovation and the Bottom Line

Representatives Issa and Clay tell a hearing that postal innovation's fine—as long as it invigorates the Postal Service's bottom line.

Cluster Box Bill Stirs Hope for Postal Reform

Cluster Box Bill Stirs Hope for Postal Reform

The stated purpose of the Secure Delivery Act is to keep mail and packages safe, but Darrell Issa may be using it as a wedge to activate bipartisan postal reform.

PRC Issues New Rules Governing Advisory Opinions

PRC Issues New Rules Governing Advisory Opinions

The regulatory body issues pre-filing guidelines to inject more stakeholder input into service proposed by the Postal Service.

Software Group Expresses Alarm Over Drop in Mail Volume

Software Group Expresses Alarm Over Drop in Mail Volume

After one quarter with the exigent rate, a publishers group takes issue with the notion of postal rate inelasticity of demand.

Grayhair Settles Patent Troll Suit

Grayhair Settles Patent Troll Suit

The software company's CEO claims victory, ensuring mailers' risk-free use of the Intelligent Mail barcode going forward.

Postal Service Posts Quarterly Loss of $1.9 Billion

Postal Service Posts Quarterly Loss of $1.9 Billion

Inflationary costs and First Class Mail declines offset a $379 million increase in Q2. Standard mail income holds steady, thanks to exigency.

Issa Ready to Compromise on Postal Bill; Awaits Dems' Response

Issa Ready to Compromise on Postal Bill; Awaits Dems' Response

The author of the House postal reform bill seeks a compromise by adding Obama Administration proposals, but fears interest groups are sabotaging the effort.

Google Expands Same-Day Delivery to NYC, LA

Google Expands Same-Day Delivery to NYC, LA

Free six-month memberships get the ball rolling on the coasts today. Retail partners include Costco, Target, and Walgreens.

PRC Denies Post Office's Motion to Delay Exigency Reports

PRC Denies Post Office's Motion to Delay Exigency Reports

The Postal Regulatory Commission orders USPS to file the quarterly revenue report by May 15 and the plan for removal of the surcharge by June 2.

Donahoe Delivers State of the USPS Address to Catalogers

Donahoe Delivers State of the USPS Address to Catalogers

It was plain talk time for the Postmaster General: Volume won't pick up, USPS will bleed $2 billion a year no matter what, and the rate cap is an endangered species.

Delivered: Health Club Mailers

Delivered: Health Club Mailers

What's in our mailbox this month: Health Club mailers. See which ones we say get a clean bill of health

Is a Prospect Rate in the Cards for Catalogers?

Is a Prospect Rate in the Cards for Catalogers?

A discounted rate for prospect mailings is something catalogers think is good for both them and the Postal Service—and the Postal Service's head of sales agrees.

Cochrane's Proposition for Catalogers

Cochrane's Proposition for Catalogers

Can USPS make nice with the catalog industry? The Postal Service's CIO thinks data and a new attitude can unite the two in the future.

Mailers Ask Court to Deny USPS Motion

Mailers Ask Court to Deny USPS Motion

The Postal Service asked for an extension on its exigency reports, but a group of mailers want them delivered this week as mandated.

USPS Files Motion to Delay Exigency Reporting

USPS Files Motion to Delay Exigency Reporting

Postal Service sees no need to file exigency revenue reports or phase out plans until after the appeals court rules on its petition to make the surcharge permanent.

News Byte: How Mailers Can Address Saving the Earth

News Byte: How Mailers Can Address Saving the Earth

Clean your lists and help clean the planet, says Service Objects.

A Post Office Lifer's 7-Point Survival Plan for USPS

A Post Office Lifer's 7-Point Survival Plan for USPS

Former USPS market research chief Kent Smith says the Post Office can thrive if it can stop acting like a commodity player and start exploiting opportunities.

Consumers Expect the USPS to Deliver

Consumers Expect the USPS to Deliver

Two studies reveal consumers' expectations for, and flexibility on, mail and package delivery.

Goldway Says USPS Dissed Mailers With Load Leveling

Goldway Says USPS Dissed Mailers With Load Leveling

The PRC chairman asserts that the Postal Service's strategy to depersonalize consumers and ignore concerns of mailers can only end in failure.

Postal Union Chief: Think of USPS as Asset, Not a Cost Center

Postal Union Chief: Think of USPS as Asset, Not a Cost Center

NALC leader tells stakeholders that Congress and the Postal Service are on the wrong path to the future.

News Byte: USPS Standard Mail Load Leveling Begins

News Byte: USPS Standard Mail Load Leveling Begins

The Postal Service is extending what was a three-day delivery expectation to a four-day delivery expectation.

Finally, a Direct Mail Feelgood Story

Finally, a Direct Mail Feelgood Story

Despite digital trends, direct mailer North American Communications is ramping up for growth, and in turn, creating jobs in a place where good jobs are rare.

5 Ways to Save the Postal Service

5 Ways to Save the Postal Service

With the right attitude, you can change pretty much anything--even the future of the USPS.

PRC Directs Postal Service to Address Excessive Discounts

PRC Directs Postal Service to Address Excessive Discounts

The Postal Regulatory Commission's Compliance Determination for 2013 directs USPS to tighten the belt on workshare discounts and Standard Flats.

Delivered: Food Delivery Mailers

Delivered: Food Delivery Mailers

What's in our mailbox this month: Food delivery mailers. Which one's the tastiest?

Direct Mail's Dynamic Duo Gird for a Fight on the Senate Floor

Direct Mail's Dynamic Duo Gird for a Fight on the Senate Floor

The postal exigency saga continues. Direct Marketing News Senior Editor Al Urbanski breaks it down for you.

News Byte: USPS Delays Load-Leveling Plan

News Byte: USPS Delays Load-Leveling Plan

Set to be in place today, the workload reduction plan will wait for Postal Service officials to review the PRC's advisory opinion.

PRC Pans USPS's Load-Leveling Plan

PRC Pans USPS's Load-Leveling Plan

The Postal Regulatory Commission advises USPS to take a better accounting of mailers' needs before executing its workload equalization plans.

USPS Taps Honeywell to Make Mobile Delivery Devices

USPS Taps Honeywell to Make Mobile Delivery Devices

All letter carriers will soon use the handheld devices, which will allow mailers to access real-time tracking of deliveries.

In a First, the PRC Releases a Special Report on USPS Finances

In a First, the PRC Releases a Special Report on USPS Finances

The Postal Regulatory Commission puts out its financial analysis ahead of its annual compliance report in the interests of "greater clarity, transparency, and accountability."

Tracking Direct Mail Response in a Digital World

Tracking Direct Mail Response in a Digital World

It's essential to understand how direct mail delivers website traffic and impact conversions.

News Byte: Spiderman to Sling Priority Mail for Postal Service

News Byte: Spiderman to Sling Priority Mail for Postal Service

The webslinger, who returns to theaters in May, will begin appearing on Priority Mail boxes and mail trucks.

News Byte: Ricoh Ups Solutions for Rate-Challenged Mailers

News Byte: Ricoh Ups Solutions for Rate-Challenged Mailers

Ricoh's software business incorporates enterprise-level functionalities from its IBM acquisition.

Donohoe: Mail's a Refuge in a Chaotic Marketing World

Donohoe: Mail's a Refuge in a Chaotic Marketing World

The Postmaster General declares a new era of marketing respectability for direct mail in his National Postal Forum address.

Postal Committee Considers the 800-Pound Gorilla in the Room

Postal Committee Considers the 800-Pound Gorilla in the Room

Exigency-distressed mailers have been wondering when Congress would address USPS's huge healthcare pre-funding issue. It finally did.

News Byte: FEMA Veteran Takes Over as PRC General Counsel

News Byte: FEMA Veteran Takes Over as PRC General Counsel

David A. Trissell served seven years in the same role for the Federal Emergency Management Agency.

Help Out the USPS—and Yourself—by Amping Up Your Direct Mail

Help Out the USPS—and Yourself—by Amping Up Your Direct Mail

Direct mail is far from obsolete, and investing in it could save the USPS.

2014 Essential Guide to Direct Mail Marketing

2014 Essential Guide to Direct Mail Marketing

Direct Marketing News is proud to present the 2014 Essential Guide to Direct Mail Marketing, our comprehensive supplement offering strategies and tactics to help ensure you're in the DM loop.

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