This Should Be Exigency's Last Gasp, Mailers Say

This Should Be Exigency's Last Gasp, Mailers Say

A Postal Services showing signs of life and a Congress showing no signs of activity is a formula for exigency's demise, insiders say.

Exigency Marches On!

Exigency Marches On!

PRC OKs $1.19 billion in additional surcharge to mailers. The 4.3% topper on postal rates is expected to endure an additional eight months.

Amazon Makes Pitch for Drone Airspace

Amazon Makes Pitch for Drone Airspace

In its mission to offer 30-minute delivery, it asks for a commercial drone space at between 200 and 400 feet.

Ebay Dumps Same-Day Delivery

Ebay Dumps Same-Day Delivery

Ebay Now becomes eBay Then, as the online marketplace decides immediate delivery does not work in its business plan.

Mailed in Manhattan

Mailed in Manhattan

Steve Wojtaszek, or Mr. Wojo as he's known to the thousands of postal employees whose actions he directs on a daily basis, is senior plant manager of the Morgan P&DC in Manhattan.

Will Real Mail Notification Make USPS a Digital Channel?

Will Real Mail Notification Make USPS a Digital Channel?

Real Mail Notification sends subscribers emails at 8 a.m. with photos of that day's mailbox contents.

Postal Service Gets Low Marks for 2014 Performance

Postal Service Gets Low Marks for 2014 Performance

It comes up short on seven out of eight service goals. Labor costs and unrealized efficiencies from plant consolidations are blamed.

Heitkamp Intros Bill to Improve Rural Mail Delivery

Heitkamp Intros Bill to Improve Rural Mail Delivery

The proposed legislation seeks to preserve six-day delivery and put obstacles in the way of closing rural Post Offices.

Postal Service to Debut Digital Mail in New York This Fall

Postal Service to Debut Digital Mail in New York This Fall

Real Mail Notification delivers folks a morning preview of their daily mail and allows them to interact digitally with direct mail pieces.

Direct Mail Has a Greater Effect on Purchase Than Digital Ads

Direct Mail Has a Greater Effect on Purchase Than Digital Ads

A Temple University neuromarketing study finds that direct mail tops digital media for engagement time, recall, and ultimate purchase.

Same-Day Deliverer Expands in Chicago

Same-Day Deliverer Expands in Chicago

Deliv buys WeDeliver in quest to become the largest same-day delivery company in the nation.

PRC Leaves Exigency's Removal in Place For Now

PRC Leaves Exigency's Removal in Place For Now

The Postal Regulatory Commission buys time by suspending a requirement that the Postal Service gives mailers 45 days' notice prior to lifting the surcharge.

Why Exigency Received a Stay of Execution

Why Exigency Received a Stay of Execution

The D.C. Circuit Court of Appeals agreed that the surcharge should be removed, but disagreed with when. Here's why.

Exigency to Cost Mailers at Least $1.2 Billion More

Exigency to Cost Mailers at Least $1.2 Billion More

In the wake of an appeals court ruling, the Postal Service asks PRC to suspend the planned removal of the surcharge and add a minimum $1.2 billion to the tab.

Exigency "Count Once" Rule Nixed by Appellate Court

Exigency "Count Once" Rule Nixed by Appellate Court

USPS granted partial review of PRC limits, but court stands by PRC's "new normal" concept

The Print Catalog Heard 'Round the (Social Media) World

The Print Catalog Heard 'Round the (Social Media) World

Chic furniture brand Z Gallerie experiments with direct mail and inadvertently fires up its social media fans.

Does the Postal Service Need a More Targeted Strategy for First Class Mail?

Does the Postal Service Need a More Targeted Strategy for First Class Mail?

Is the USPS in need of its own geographically direct strategy?

Amazon to Offer Free Same-Day Delivery

Amazon to Offer Free Same-Day Delivery

The feature is added for Prime members on orders of $35 and above as it rolls out the service to two new cities.

MeritDirect Acquires Lewis Direct

MeritDirect Acquires Lewis Direct

The deal brings Merit a new talent pool and business capabilities.

People Would Rather Wait Than Pay for Packages

People Would Rather Wait Than Pay for Packages

Even during the holidays, waste beats haste as a determining factor in purchases. Favored delivery time of Canadians is five days or more.

New CMO Says Postal Service Has Data Act Together

New CMO Says Postal Service Has Data Act Together

Jim Cochrane tells how USPS is poised to collaborate with digital methods. The "Watch Us Deliver" ad campaign is launched.

Brennan Declares the Dawning of a 'Mail Revolution'

Brennan Declares the Dawning of a 'Mail Revolution'

In her Postal Forum keynote, the Postmaster General unveils a plan to make it a more compelling player in a digital world.

Oversight Committee Wants USPS Explanation on Competitive Products

Oversight Committee Wants USPS Explanation on Competitive Products

Rep. Jason Chaffetz demands an accounting on attribution of costs in its shipping business, alleging the Postal Service might be in violation of PAEA.

Walmart Tests $50 Unlimited Shipping Service

Walmart Tests $50 Unlimited Shipping Service

It's barely summer and the shipping wars are on! The big discounter aims its opening salvo at shoppers on limited budgets.

Union Chief: Invest Smarter and Keep Postal Rates Lower

Union Chief: Invest Smarter and Keep Postal Rates Lower

NALC's Sauber tells Senate panel to put retiree healthcare fund in hands of private investors and remove financial pressures from USPS.

Postal Workers to March for Expanded Hours, Services

Postal Workers to March for Expanded Hours, Services

Thousands of APWU members will rally at postal facilities in 36 states on Thursday to ask consumers to join in their cause.

Postal Service Posts $1.5 Billion Loss in Q2

Postal Service Posts $1.5 Billion Loss in Q2

Standard Mail volumes showed a slight decline in the three-month period, but increased by 564 million pieces in the first half of USPS's fiscal year.

Postal Rate Increases Approved by PRC

Postal Rate Increases Approved by PRC

New Standard Mail prices, up an aggregate 1.937%, take effect May 31. Mail promotional programs for 2015 will proceed as scheduled.

Cochrane Named Acting CMO of Postal Service

Cochrane Named Acting CMO of Postal Service

The Chief Information Officer moves into the role vacated by Nagisa Manabe. Digital chief Randy Miskanic assumes CIO spot.

Has First Class Mail's Plummet Stabilized?

Has First Class Mail's Plummet Stabilized?

A new report from the Postal Inspector General's office says yes, and notes that the severity of its decline varies widely by region.

PRC Chief Tells What Will Keep the Postal Service Going

PRC Chief Tells What Will Keep the Postal Service Going

Though he never clerked a Post Office or walked a carrier route, Robert Taub does have serious postal street cred, having helped craft the 2006 Postal Accountability and Enhancement Act.

Earned Value Mail Promo to Launch on Schedule

Earned Value Mail Promo to Launch on Schedule

USPS expects three other discount plans to proceed as planned, too.

New Competitive Postal Rates to Take Effect May 31

New Competitive Postal Rates to Take Effect May 31

Market dominant rates, hopes USPS, will hew to the same date. But a court decision looms that could change everything.

Amazon Drone Tests Cleared for Takeoff

Amazon Drone Tests Cleared for Takeoff

Prime Air will take to the skies in controlled, small-scale tests carrying payloads.

PMG Brennan Dialogs With Catalogers

PMG Brennan Dialogs With Catalogers

The Postal Service's new boss holds a Town Hall discussion on prospecting rates, NSA's, and closer consultations on operational changes.

Customer Experience Is in the Mail

Customer Experience Is in the Mail

US Monitor launches a mailing condition reporting service to help mailers ensure a positive experience for their customers.

Sales Chief Wants Mail Promos to Begin on Schedule

Sales Chief Wants Mail Promos to Begin on Schedule

Cliff Rucker also says a catalog prospecting rate is near, and that a new CRM system will provide better individualized customer service.

Industry Leader Urges Catalogers to Go to Washington

Industry Leader Urges Catalogers to Go to Washington

ACMA chairman Martin McClanan warns his colleagues get to know their elected officials or risk a return to 2007.

CMO Manabe to Leave Postal Service

CMO Manabe to Leave Postal Service

The consumer packaged goods marketing veteran will call an end to her government service on May 22.

USPS Ends Fiscal Year With Loss of $5.5 Billion

USPS Ends Fiscal Year With Loss of $5.5 Billion

With the exigent rate in effect, both Standard Mail and Flats increased their contribution of revenue. As for volume, Standard Mail rose; flats fell.

USPS's Exigent Rate Revenue Hits $2 Billion

USPS's Exigent Rate Revenue Hits $2 Billion

Bowing to a PRC order, the Postal Service finally files its Q1 report on surcharge revenue, which totaled $586 million.

USPS Delays Rate Changes for First Class and Packages, Too

USPS Delays Rate Changes for First Class and Packages, Too

The U.S. Postal Service Board of Governors felt it best to implement all price and classification changes at the same time.

USPS Postpones April 26 Date for New Rates

USPS Postpones April 26 Date for New Rates

The Board of Governors does the wise thing—deciding to wait until all new rates are approved by the PRC before setting a new date.

Special Postal Rate for Discover Is Rejected

Special Postal Rate for Discover Is Rejected

Facing a possible $18 million net loss on the deal, the Postal Service has an NSA rejected for the first time.

USPS Ordered to File Late Surcharge Report

USPS Ordered to File Late Surcharge Report

More than a month late with its exigency revenue accounting, the Postal Service receives a notice from the PRC to file it by week's end.

USPS Rate Requests Fail a Second Time

USPS Rate Requests Fail a Second Time

Two weeks after remanding Standard Mail rate changes back to the Postal Service, the PRC finds the revised submission incomplete, as well.

Rules Tightened on Low-Cost Marketing Parcels

Rules Tightened on Low-Cost Marketing Parcels

The Postal Service cracks down on business mailers who are using the prospecting vehicle for order fulfillment.

Direct Strategist Don Libey Is Dead at 71

Direct Strategist Don Libey Is Dead at 71

A direct marketing "giant," he wrote the classic book on recency and frequency.

Demand Leads DHL to Expand Texas Operations

Demand Leads DHL to Expand Texas Operations

The international shipper predicts the new 28,000-square-foot Houston facility will double capacity.

UPS Repositions, Launches Ad Campaign

UPS Repositions, Launches Ad Campaign

United Parcel Service morphs into "United Problem Solvers" in a new TV, print, and online campaign.

PRC Rejects Standard Mail Price Increases

PRC Rejects Standard Mail Price Increases

Citing a large number of errors and omissions in the rate request, the Postal Regulatory Commission returns it to the Postal Service for modifications

The Truth About Direct Mail

The Truth About Direct Mail

11 direct mail marketing leaders each share a myth about why some marketers think direct mail is on the verge of extinction and the reality about why it's actually experiencing a slight resurgence.

Direct Mail Goes Digital

Direct Mail Goes Digital

Five tech trends underlying direct mail marketing success today.

Direct Mail Adds Dimension to Marketing

Direct Mail Adds Dimension to Marketing

How three companies are using direct mail marketing to deliver—sales, that is.

6 Reasons to Invest in Direct Mail

6 Reasons to Invest in Direct Mail

Direct mail still works. Here's why.

Postal Unions Deliver a Strong Message as Contract Talks Ensue

Postal Unions Deliver a Strong Message as Contract Talks Ensue

The "Grand Alliance" tells the public that USPS management is out to "bury" the Postal Service with consolidation and work force reduction.

The Story of the Mailing Industry Is Begging to Be Told

The Story of the Mailing Industry Is Begging to Be Told

The Postal Museum is now laying the groundwork for telling the complex and significant story of the mailing industry.

New Postal Rates for Competitive Products Approved

New Postal Rates for Competitive Products Approved

The Postal Regulatory Commission okays the Postal Service's requests, but is still considering the transfer of some mail products to the competitive list.

Postal Regulatory Commission Approves 2 Percent Rate Hike

Postal Regulatory Commission Approves 2 Percent Rate Hike

It rules that the increase suggested by USPS is in line with price cap regulations. New prices will take effect on April 26.

Valpak Rebrands Itself

Valpak Rebrands Itself

The prodigious mailer's upbeat new blue and green logo marks it as a good neighbor and a digital player.

Pitney Bowes Intros Multi-Job Inserting System

Pitney Bowes Intros Multi-Job Inserting System

A mobile-compatible digital interface lets mailers react quickly when moving from letters to flats in the same work cell.

Direct Mail Legend Malcolm Decker Is Dead at 87

Direct Mail Legend Malcolm Decker Is Dead at 87

He beat a record for a direct mail subscription piece that stood for 30 years at the Wall Street Journal.

Rules Are Set for Unmanned Aircraft; Progress Will Drone on Slowly

Rules Are Set for Unmanned Aircraft; Progress Will Drone on Slowly

Don't launch that fleet of delivery drones just yet--unless you're willing to personally escort each one to its destination.

The Postal Service's Sorry Situation, in Brief

The Postal Service's Sorry Situation, in Brief

Here are the reasons why USPS remains on the General Accounting Office's list of highest risk agencies.

Putting a Priority on Claiming Discounts

Putting a Priority on Claiming Discounts

Upgrade allows users to immediately claim 20-cent-per-piece savings on Priority Mail.

USPS Will Hit Exigent Surcharge Limit by August

USPS Will Hit Exigent Surcharge Limit by August

$1.4 billion was collected as of last October, according to the Postal Service's Q1 report, and CFO Joe Corbett says $2 billion in cash will be lost if exigency's suspended.

Brennan Takes the Helm at USPS

Brennan Takes the Helm at USPS

Today she becomes the United States' first female Postmaster General. Will she continue to make history establishing a new business model for the Postal Service?

Will Direct Mail Morph Into the Internet of Postal Things?

Will Direct Mail Morph Into the Internet of Postal Things?

"The mailing industry is at an important juncture of transformation," says Bell & Howell CEO Ramesh Ratan.

USPS Seeks New Measurements for Market Dominant Products

USPS Seeks New Measurements for Market Dominant Products

Internal methods would replace external systems for First Class and Standard Mail, as well as packages and periodicals.

IMpb Codes Now Required for Commercial Package Pricing

IMpb Codes Now Required for Commercial Package Pricing

SMBs as well as large enterprises can now find savings with investments in IMpb's.

NY Times: The Catalog Lives!

NY Times: The Catalog Lives!

The national paper of record makes it official: Despite digital alternatives, use of catalogs is on the rise.

The 3 Pillars of Customer Lifetime Value

The 3 Pillars of Customer Lifetime Value

Direct mail is far from dead, especially when it comes to customer lifetime value.

Postal Rate Increase Is No Surprise. But Why Now?

Postal Rate Increase Is No Surprise. But Why Now?

Mailers knew the 2% inflationary adjustment was coming, but they'd have preferred it came after the exigency case was settled.

USPS Wants 2% Rate Hike for Market Dominant Products

USPS Wants 2% Rate Hike for Market Dominant Products

The Postal Service seeks its inflationary rate adjustment and looks to set up a separate pricing structure for FSS Standard Mail.

Exigency's Exit Is Scripted by the PRC

Exigency's Exit Is Scripted by the PRC

With its revenue collection limit quickly approaching, USPS is presented with a to-do list for removing the unpopular 4.3% rate surcharge.

Pitney Bowes Posts a New Image

Pitney Bowes Posts a New Image

The 95-year-old stalwart in mailing systems unveils a new brand strategy and a logo to go with it.

Metro Post to Debut in DC Next Week

Metro Post to Debut in DC Next Week

The Postal Service expands testing of the same-day delivery service to the nation's capital following pilots in San Francisco and New York.

New Direction Set for Postal Oversight Committee in the House

New Direction Set for Postal Oversight Committee in the House

Incoming Oversight & Government Reform committee chairman Jason Chaffetz cleans house and seeks a bipartisan approach.

USPS Delivers Over the Holiday Season

USPS Delivers Over the Holiday Season

The USPS surpassed projections and set a record in 2014.

In Farewell Address, Donahoe Holds Out Hope for Postal Reform in 2015

In Farewell Address, Donahoe Holds Out Hope for Postal Reform in 2015

He also ventures that performance-based pricing akin to pay-per-clicks could be in direct mail's future.

New Service Standards for First Class Mail Take Effect

New Service Standards for First Class Mail Take Effect

Business mailers won't notice as much as private households, which will see mail arrive as much as a day later.

Postal Service Ramps Up Address Quality Monitoring

Postal Service Ramps Up Address Quality Monitoring

Every piece in a mailing will now be checked for bad addresses, owing to tech advances. Plus, USPS is testing a new fee structure for faulty lists.

Late Holiday Deliveries Slashed by 85 Percent This Year

Late Holiday Deliveries Slashed by 85 Percent This Year

Better planning, more temporary workers, and heightened restrictions on retailers limited late deliveries to under 300,000.

USPS Not Letting Go of Holiday Package Business

USPS Not Letting Go of Holiday Package Business

"We'll take your returns," the Postal Service tells America in the denouement of its holiday advertising campaign.

Will Megan Brennan Deliver the U.S. Postal Service?

Will Megan Brennan Deliver the U.S. Postal Service?

Megan Brennan will make history in February by becoming the first woman to assume the office of Postmaster General.

Left in the Lurch, Carper Pleads the Next Congress for Postal Reform

Left in the Lurch, Carper Pleads the Next Congress for Postal Reform

But question marks abound about the near-term fate of reform as the leadership of the 114th Congress continues to take shape.

FedEx to Acquire Package Returns Company

FedEx to Acquire Package Returns Company

The purchase of GENCO is calculated to expand the shipper's services in the growing e-commerce market.

Minus a Quorum, Postal Governors Assume Emergency Powers

Minus a Quorum, Postal Governors Assume Emergency Powers

With five governor approvals pending in the Senate, the remaining members of the Postal Board form a Temporary Emergency Committee.

Facebook Deep-Sixes Bing

Facebook Deep-Sixes Bing

The company limits search to the boundaries of its vast social network and pulls the plug on Bing results.

The Busiest Mailing Day of the Year

The Busiest Mailing Day of the Year

USPS expects to handle 640 million pieces. That's a 5% increase over 2013, thanks in part to an increase in advertising mail.

Senate Approves Two New PRC Commissioners

Senate Approves Two New PRC Commissioners

Former commissioners Hammond and Langley return to their posts, giving newly appointed Chairman Robert Taub a full slate to work with.

Supreme Court Weighs Direct Marketers' Access to Federal Courts

Supreme Court Weighs Direct Marketers' Access to Federal Courts

The Direct Marketing Association vied with the State of Colorado in Washington today over tax reporting responsibilities of remote sellers.

White House Appoints Taub as Acting PRC Chairman

White House Appoints Taub as Acting PRC Chairman

He says the Commission will "call it as they see it" on exigency going forward. Outgoing chair Ruth Goldway will serve out her term as a commissioner.

It'll Be a Blue Mailbox Christmas

It'll Be a Blue Mailbox Christmas

The holidays themselves are a form of augmented reality, so the Postal Service's new AR app should fit right in.

'They're Ours,' Says Postal Service of the Holidays

'They're Ours,' Says Postal Service of the Holidays

USPS direct mail blitz introduces OurSeason.com, marching out methods both material and digital aimed at claiming more than its fair share of shipping business.

Carper Questions Brennan's Appointment as Postmaster General

Carper Questions Brennan's Appointment as Postmaster General

The author of the Senate's postal reform bill wants to know more about the process used in her selection.

Mailers and Unions Unite!

Mailers and Unions Unite!

Over the past year big mailers and postal union officials worked together on a plan to rescue postal reform. But will legislators and the Postal Service listen to what they have to say?

Postal Service Reports $569 Million Revenue Increase for 2014

Postal Service Reports $569 Million Revenue Increase for 2014

Exigent increase boosts operating cash, but USPS still posts a $5.5 billion loss thanks to financial burdens and free-falling First Class Mail volume.

Donahoe Retires; Brennan Tapped as First Woman Postmaster General

Donahoe Retires; Brennan Tapped as First Woman Postmaster General

Postmaster General Patrick Donahoe, who helped guide the agency through troubled times, will step down on February 1, 2015. COO Megan Brennan is named to replace him.

Senate Committee Okays Barnett for Another Term on Postal Board

Senate Committee Okays Barnett for Another Term on Postal Board

Postal Board of Governors Chairman Mickey Barnett is sure to win final approval from the Senate to return to the short-handed board.

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