The postal reform legislation passed by Congress in the early morning  hours this past December provides the U.S. Postal Service with many  opportunities. But it is going to have to change its methods of  operation to realize those opportunities. Senior postal management is well aware of the need for change.  Perhaps the biggest obstacle will be at postal headquarters itself.  For an organization that was highly regulated and often responded to  opportunities by issuing its own detailed regulations, deregulation,  albeit as modest as it will be, will not be accepted easily. Often the biggest stimulus for change can be a small group within an  organization. In the postal service's case, that group may well be  those charged with the responsibility for working with the mailing  industry to develop negotiated service agreements (NSAs). This group, within the marketing department, has proposed to the  Postal R