Personalized Marketing

Got Hyper-Personalization?

Got Hyper-Personalization?

Integrating transaction, behavior data, and social data provides a powerful foundation for creating individualized customer communications.

Consumers Want "Reciprocity of Value"

Consumers Want "Reciprocity of Value"

Customers are willing to share personal information in exchange for what they consider communications and offers of equal value.

It's Always the Quiet Ones

It's Always the Quiet Ones

Focusing proactive outbound marketing communications on the 'silent customer,' based on anticipating customers' needs, will increase brand loyalty.

Get Closer to Your Customers

Get Closer to Your Customers

Six steps for combining personas with automation to build stronger customer relationships.

It's the Offer Silly: Optimizing the Most Important Part of the Sale

It's the Offer Silly: Optimizing the Most Important Part of the Sale

Marketers are so focused on what product to market, they're overlooking how to optimize the marketing message that goes with the product.

Personalization: The store clerk vs. the machine

Personalization: The store clerk vs. the machine

Stores, both brick-and-mortar and online, want our money and try to seduce us for it—except now, in the age of Big Data, it's easier for the ones online to be masters of seduction.

Customer loyalty: The gift that keeps on giving

Customer loyalty: The gift that keeps on giving By

For consumers and retailers alike, the holidays can bring as much stress as they bring joy, laughter, and fruit cake.

Art gallery puts a personal, musical spin on email invites

Art gallery puts a personal, musical spin on email invites By

Swedish contemporary art gallery Bonniers Konsthall crafted a series of exclusive—and hyper-personalized—email invitations to the VIP opening of its "More Than Sound" exhibition.

Idaho tourism gains success with digital campaigns

Idaho tourism gains success with digital campaigns

Dubbed "Adventures in Living," Idaho tourism's campaign asked contestants to nominate a family member in need of a vacation.

Dear [Marketer], you may have missed an opportunity

Dear [Marketer], you may have missed an opportunity By

Why not personalize — and engage customers — when the opportunity presents itself?

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R2C Group

R2C creates, produces, distributes and measures messages that inspire and compel consumers to do something with a brand to drive commercial advantage. The full-service advertising agency specializes in creative, production, media, analytics and performance.

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.