Some quick info hits to keep you up-to-date, including the percentage of shoppers who don't expect to receive a reminder email after they abandon a shopping cart.
What can marketers do to improve their effectiveness? David Lowndes, director of product marketing at Iron Mountain, talks efficiency, effectiveness, and compliance.
Direct Marketing News Editor-in-Chief Ginger Conlon talks to Veeral Rathod, cofounder of J. Hilburn, at the luxury menswear brand's new pop-store in NYC.
Sometimes even relevant marketing can walk the fine line of being cool or creepy to a customer.
Marketers can use technology to individualize the in-store experience.
Zontee Hau of Lion Brand Yarn on how her interest in knitting and crocheting ties into her job.
Integrating transaction, behavior data, and social data provides a powerful foundation for creating individualized customer communications.
Customers are willing to share personal information in exchange for what they consider communications and offers of equal value.
Focusing proactive outbound marketing communications on the 'silent customer,' based on anticipating customers' needs, will increase brand loyalty.
Six steps for combining personas with automation to build stronger customer relationships.
Marketers are so focused on what product to market, they're overlooking how to optimize the marketing message that goes with the product.
Stores, both brick-and-mortar and online, want our money and try to seduce us for it—except now, in the age of Big Data, it's easier for the ones online to be masters of seduction.
For consumers and retailers alike, the holidays can bring as much stress as they bring joy, laughter, and fruit cake.
Swedish contemporary art gallery Bonniers Konsthall crafted a series of exclusive—and hyper-personalized—email invitations to the VIP opening of its "More Than Sound" exhibition.
Dubbed "Adventures in Living," Idaho tourism's campaign asked contestants to nominate a family member in need of a vacation.
Why not personalize — and engage customers — when the opportunity presents itself?
Company of the week
As the leading source for direct marketing youth data, alloyASL connects your brand to consumers with extensive and unparalleled industry expertise in data content, aggregation and analytics of the youth, young adult and student demographics.
Retailers' Thanksgiving Day sales pitches came in heavy via email.
Key passages from the mailing industry's anti-exigency appeal to the Postal Regulatory Commission.
The fast casual restaurant chain relies on digital to drive in-store traffic and sales for its seasonal menu.